Resolved

[kaitlyn_x3]

I sent $158 USD via zelle and within two hours of playtime the account was locked. I reached out to jagex and they cannot help me since I am not the original owner. I'm basically down $158 USD please help me. "Injure gold & services" this is the link to their account on scythe. $1000 Donor 4500+ Vouches Infernal & Quiver Pures PRICES LOWERED 10+ Years on Sythe

 

Hey, looking for help from sythe mods please. First time this has happened so needing some insight. Will post responses from Jagex and show ticket in a moment.

 

Account was rested for several months and last logged into by myself 17 days ago to check it was good to list for sale. Customer bought account and 2 hours after delivery it was locked. Customer did upgrade it to jagex launcher and trade gold over from alt. Not 100% sure if its a RWT lock. However no password reset arrived to any of the emails which happens with accounts locked due to RWT (they basically become banned after 3-7 days). As I have no experience with jagex accounts I advised the customer to reach out to jagex support as he has his other accounts on the same launcher and they said this:

Screenshot - 2d90f53c1780ea68f333e74a8edd25ec - Gyazo

Screenshot - bc76b116290a4666485317fa3fbdb5a4 - Gyazo

 

We came to an agreement

 

[kaitlyn_x3]

We came to an agreement

agreement was made

 

Ok