Resolved

[mmoneyfegsrg]

Scammer's profile link: Cynx Services
Amount scammed: osrs account
Discord ID + Unique Discord ID:https://discord.gg/cynx
Proof that it's their Discord: it’s on their profile
Explanation of the trade: paid for quests/skilling to be done, and added gp.
How they scammed:I was told per their terms of service make new pin and passcode before service, so I made one specific to them, no one else knows it. I paid 2 weeks ago, services were finished yesterday while I was out of town for business, log in less than 24 hours later to make sure everything’s done, and change passwords and pins and find a wiped bank account. I have 2a set up so anytime a new worker would ask to log in, they’d need the code generated by me. Yesterday I got code requests from a worker so they could complete the last quest. Today when I logged in to find a wiped bank, all sold off on ge costing mills in taxes, I am told I scammed myself, trying to play victim. No new codes have been sent to my email, so nobody other than myself and the 3 workers have access to the account.
Other relevant trade screenshots:
[redacted]
[redacted]

 

[mmoneyfegsrg]

They told me they’d refund half my gp, if I showed them my screen time logs from my phone, to which I did, they told me I bought a new phone to take the screen shots, mind you, a new iPhone is 1200$ and we’re talking about 100$ worth of gold, why would I go to the extent of buying a new phone and not buying the gold if those were my intentions. They then banned and blocked me on discord

 

@mmoneyfegsrg please provide a GIF of you collecting the discord UID on the ticket. (Example)
For assistance: ATTENTION! DISCORD PROOF INFORMATION

Please also provide screenshot(s) of the terms of service that were agreed to, along with screenshot(s) of Cynx Services informing you that the service was finished.


Edit: I have redacted the screenshots provided in your original post as they contain sensitive information. If any of the evidence requested above contains sensitive information, you can report this post using the report button at the top right and provide it there.

 

[mmoneyfegsrg]

@mmoneyfegsrg please provide a GIF of you collecting the discord UID on the ticket. (Example)
For assistance: ATTENTION! DISCORD PROOF INFORMATION

Please also provide screenshot(s) of the terms of service that were agreed to, along with screenshot(s) of Cynx Services informing you that the service was finished.


Edit: I have redacted the screenshots provided in your original post as they contain sensitive information. If any of the evidence requested above contains sensitive information, you can report this post using the report button at the top right and provide it there.

They banned me from the server.. won’t let me access anything. I got the discord from there sythe posts.

 

@Cynx Services can you provide the ticket transcript for this trade?

If it contains sensitive information, you can report this post using the report button at the top right and provide it there.

 

[mmoneyfegsrg]

There’s absolutely no, sensitive info shared in our conversations. Never openly shared pins passwords, cards or anything if that’s what u mean.

 

hi there first i would love to say this guy scammed himself and now asking for his money back what happend was one of our admins working on his account he got the account to a certain point and got irl stuff so we added another worker for him #note that all of those ticket workers are irl friends which trusted before for more than 50b so his way through the whole ticket were rough and no one spoke to him with the same language they all were respecting him the second worker finished his work and there was one last quest remains admin asked one of the supports to it for him and everything updated through dink nothing weird and our admins checked the workers pc's logs they're good asked the customer to hop to his pc he said he never used runelite and don't even know what that was and said i only play from my phone and then he said the day he did get scammed in he didin't touch his phone and earlier he sent screenshots from his phone so i asked him to go to screen time on his iphone to give me the game log if he didin't log the day he got scammed on i will make them share the loss which was (-450m) or in this average he said how do i get that pretending dumb then saying i don't have it turned on which iphone default would be turned on but even the screenshot he sent was from another iphone u can see from ticket that he sent the screenshot from higher iphone versions
screen from him before anything happen
i'm pretty sure of the whole crew working for me have tickets for ton of bills running never saw them taking a coin would love to hear from sythe which is wise to do
https://media.discordapp.net/attach...at=webp&quality=lossless&width=263&height=570

the screen he sent after pretending to be scammed
https://media.discordapp.net/attach...at=webp&quality=lossless&width=129&height=280

Ticket Tool - The #1 Discord support bot

 

also thing i didin't mention he said he never changed info but our admin tried to log before the last guy that doing the quest and he said he don't have access to account (so he ended sessions) that's why our admin asked the support to log and do the quest

 

here is everything been smooth & done
https://media.discordapp.net/attach...at=webp&quality=lossless&width=504&height=634

then he came 2 days after asking that he got scammed and he didin't get time to change info but got time to leave reviews check the ticket even we have an embed requiring him to change his creds immediately

https://media.discordapp.net/attach...at=webp&quality=lossless&width=529&height=561

 

[mmoneyfegsrg]

hi there first i would love to say this guy scammed himself and now asking for his money back what happend was one of our admins working on his account he got the account to a certain point and got irl stuff so we added another worker for him #note that all of those ticket workers are irl friends which trusted before for more than 50b so his way through the whole ticket were rough and no one spoke to him with the same language they all were respecting him the second worker finished his work and there was one last quest remains admin asked one of the supports to it for him and everything updated through dink nothing weird and our admins checked the workers pc's logs they're good asked the customer to hop to his pc he said he never used runelite and don't even know what that was and said i only play from my phone and then he said the day he did get scammed in he didin't touch his phone and earlier he sent screenshots from his phone so i asked him to go to screen time on his iphone to give me the game log if he didin't log the day he got scammed on i will make them share the loss which was (-450m) or in this average he said how do i get that pretending dumb then saying i don't have it turned on which iphone default would be turned on but even the screenshot he sent was from another iphone u can see from ticket that he sent the screenshot from higher iphone versions
screen from him before anything happen
i'm pretty sure of the whole crew working for me have tickets for ton of bills running never saw them taking a coin would love to hear from sythe which is wise to do
https://media.discordapp.net/attach...at=webp&quality=lossless&width=263&height=570

the screen he sent after pretending to be scammed
https://media.discordapp.net/attach...at=webp&quality=lossless&width=129&height=280

Ticket Tool - The #1 Discord support bot

I never once said I wasn’t on my phone, you guys asked for screen time logs. To which I provided. It was never set up on my phone, so I set it up and sent you what was there. Then you guys accused me of buying a new phone to create said images. That can all be proven

 

[mmoneyfegsrg]

here is everything been smooth & done
https://media.discordapp.net/attach...at=webp&quality=lossless&width=504&height=634

then he came 2 days after asking that he got scammed and he didin't get time to change info but got time to leave reviews check the ticket even we have an embed requiring him to change his creds immediately

https://media.discordapp.net/attach...at=webp&quality=lossless&width=529&height=561

Was not two days, it was less than a full day since the completion. And show the passwords and pins shared with your workers if you’re accusing me of changing the password. You cannot change to the same password?

 

[mmoneyfegsrg]

also thing i didin't mention he said he never changed info but our admin tried to log before the last guy that doing the quest and he said he don't have access to account (so he ended sessions) that's why our admin asked the support to log and do the quest

Show the mod the passwords I gave your workers. There Al the same. Can’t reuse passwords? Show them the proof

 

[mmoneyfegsrg]

hi there first i would love to say this guy scammed himself and now asking for his money back what happend was one of our admins working on his account he got the account to a certain point and got irl stuff so we added another worker for him #note that all of those ticket workers are irl friends which trusted before for more than 50b so his way through the whole ticket were rough and no one spoke to him with the same language they all were respecting him the second worker finished his work and there was one last quest remains admin asked one of the supports to it for him and everything updated through dink nothing weird and our admins checked the workers pc's logs they're good asked the customer to hop to his pc he said he never used runelite and don't even know what that was and said i only play from my phone and then he said the day he did get scammed in he didin't touch his phone and earlier he sent screenshots from his phone so i asked him to go to screen time on his iphone to give me the game log if he didin't log the day he got scammed on i will make them share the loss which was (-450m) or in this average he said how do i get that pretending dumb then saying i don't have it turned on which iphone default would be turned on but even the screenshot he sent was from another iphone u can see from ticket that he sent the screenshot from higher iphone versions
screen from him before anything happen
i'm pretty sure of the whole crew working for me have tickets for ton of bills running never saw them taking a coin would love to hear from sythe which is wise to do
https://media.discordapp.net/attach...at=webp&quality=lossless&width=263&height=570

the screen he sent after pretending to be scammed
https://media.discordapp.net/attach...at=webp&quality=lossless&width=129&height=280

Ticket Tool - The #1 Discord support bot

Screen shots are the same phone. I can screen record my camera roll with all of the screenshots taken if you’d like and then go into info on which device it was taken on. Quit lying

 

[mmoneyfegsrg]

hi there first i would love to say this guy scammed himself and now asking for his money back what happend was one of our admins working on his account he got the account to a certain point and got irl stuff so we added another worker for him #note that all of those ticket workers are irl friends which trusted before for more than 50b so his way through the whole ticket were rough and no one spoke to him with the same language they all were respecting him the second worker finished his work and there was one last quest remains admin asked one of the supports to it for him and everything updated through dink nothing weird and our admins checked the workers pc's logs they're good asked the customer to hop to his pc he said he never used runelite and don't even know what that was and said i only play from my phone and then he said the day he did get scammed in he didin't touch his phone and earlier he sent screenshots from his phone so i asked him to go to screen time on his iphone to give me the game log if he didin't log the day he got scammed on i will make them share the loss which was (-450m) or in this average he said how do i get that pretending dumb then saying i don't have it turned on which iphone default would be turned on but even the screenshot he sent was from another iphone u can see from ticket that he sent the screenshot from higher iphone versions
screen from him before anything happen
i'm pretty sure of the whole crew working for me have tickets for ton of bills running never saw them taking a coin would love to hear from sythe which is wise to do
https://media.discordapp.net/attach...at=webp&quality=lossless&width=263&height=570

the screen he sent after pretending to be scammed
https://media.discordapp.net/attach...at=webp&quality=lossless&width=129&height=280

Ticket Tool - The #1 Discord support bot

Google of iPhones default screen time, apples website explicitly states it does not. So quit trying to protect your irl friends dude..

 

@Cynx Services the ticket transcript you've provided does not work. Please provide screenshots or a recording of the full ticket transcript, or I can review the ticket in your server myself with an Admin rank.

 

@Cynx Services @mmoneyfegsrg



From what I've gathered from the ticket transcript:

• 11/21/2025 - The service on the account started. @Cynx Services' terms of service state that customers need to remove any excess wealth on their accounts prior to a service, and choosing not to remove excess wealth is at the risk of the customer.

• 12/4/2025 - @mmoneyfegsrg left a vouch for the service before the it was completely finished.

• 12/10/2025 - Two additional quests were completed by another worker and the ticket was marked as finished. @Cynx Services left a security reminder to change the account's password, end all sessions, and change the bank pin.

• 12/11/2025 - @mmoneyfegsrg informed @Cynx Services that he had just logged in for the first time since the service was finished, and all of the wealth on the account that was being serviced had been removed from the account.

• 12/12/2025 - @Cynx Services stated "omar [service worker] asked you to send ur mobile iphone usage of game u play on with previous dates u were on so we make sure it's the phone u play at and we make sure u didin't log those periods after mr pvm got finished and if so and u didin't log here is what we gonna do you lose 50% and they all 3 pay the 50% back to u into gold even if it weren't their bad but it is what it is"

Screenshots of the conversation from 12/12/2025 have been left in a deleted post for staff as they contain sensitive information. @mmoneyfegsrg sent a screenshot of his iphone usage, but the OSRS's sessions were not being tracked as the screentime was not enabled.


Is the above an accurate assessment of the timeline?

 

yessir accurate.

 

[mmoneyfegsrg]

@Cynx Services @mmoneyfegsrg



From what I've gathered from the ticket transcript:

• 11/21/2025 - The service on the account started. @Cynx Services' terms of service state that customers need to remove any excess wealth on their accounts prior to a service, and choosing not to remove excess wealth is at the risk of the customer.

• 12/4/2025 - @mmoneyfegsrg left a vouch for the service before the it was completely finished.

• 12/10/2025 - Two additional quests were completed by another worker and the ticket was marked as finished. @Cynx Services left a security reminder to change the account's password, end all sessions, and change the bank pin.

• 12/11/2025 - @mmoneyfegsrg informed @Cynx Services that he had just logged in for the first time since the service was finished, and all of the wealth on the account that was being serviced had been removed from the account.

• 12/12/2025 - @Cynx Services stated "omar [service worker] asked you to send ur mobile iphone usage of game u play on with previous dates u were on so we make sure it's the phone u play at and we make sure u didin't log those periods after mr pvm got finished and if so and u didin't log here is what we gonna do you lose 50% and they all 3 pay the 50% back to u into gold even if it weren't their bad but it is what it is"

Screenshots of the conversation from 12/12/2025 have been left in a deleted post for staff as they contain sensitive information. @mmoneyfegsrg sent a screenshot of his iphone usage, but the OSRS's sessions were not being tracked as the screentime was not enabled.


Is the above an accurate assessment of the timeline?

Correct, and when the last worker signed in for the first time, they requested 3 different codes, I can provide that. So even if they checked his computer, who’s to say it wasn’t logged onto another device.

 

[mmoneyfegsrg]

There was technically 2 orders.

 

Thank you for confirming.

I wanted to review the ticket transcript to address the potential refund that was brought up. However, after reviewing the ticket transcript, the information that @Cynx Services requested @mmoneyfegsrg to provide to receive a 50% refund of the missing wealth was unable to be provided.

There is a variety of potential scenarios that could explain where the wealth went but with the evidence provided, it is not possible for staff to determine which one actually occurred. With that being said, we would not be able to hold @Cynx Services liable for any missing wealth.

The service that was purchased was completed in full, so there is nothing further I we can do here.