Resolved

[JTD95]

Scammer's profile link:M.O.B SHOP
Vouches if they were exchanged:
Original selling thread:[$200 Donor] Vorkath Melee/Ranged // Tormented Demons/ MM2/TOA// Legacy Accounts
Proof of payment:https://i.imgur.com/Aa226N8.jpeg
Proof of contacting seller:https://i.imgur.com/mq5JFNx.jpeg
Discord ID + Unique Discord goromob ID:390695438191427594
Login username of the account: [Redacted]
Terms of Service that was agreed to:https://i.imgur.com/WBxEwgL.jpeg
Other relevant trade screenshots: [Redacted]

Not sure if I’m in the correct area, but on 1 December I had an account that was being serviced by MOB shop be uploaded into a jagex launcher that I do not control. I was having six total accounts serviced, and I got an email saying one of my accounts was successfully imported into a jagex launcher. I’m unsure how it was possible for it to happen since I didn’t give the email the account is registered to. So I contacted them, and they have claimed innocence and not taking responsibility for the account. I tried talking with them, to try and find a way forward but they feel they continue to claim innocence , so they aren’t going to provide any solution to this matter.

I can provide many more screen shots and information on this matter.

 

@JTD95 please provide screenshots of the entire trade agreement and any other terms of service that were agreed to (if any).
The TOS you've provided in the report appear to be for account sales but this report is regarding a service if I am not mistaken.


If any of your evidence contains sensitive information you can utilize the 'report' button at the top right of this post and provide it there.

 

[JTD95]

@JTD95 please provide screenshots of the entire trade agreement and any other terms of service that were agreed to (if any).
The TOS you've provided in the report appear to be for account sales but this report is regarding a service if I am not mistaken.


If any of your evidence contains sensitive information you can utilize the 'report' button at the top right of this post and provide it there.

I’ve added the beginning of the discussion below. Those TOS are the only ones I was able to find on the discord. Also, note that when I saw the account be added to the launcher, I went in, immediately started changing passwords, and also deleted account info from the ticket, which would have been in these screen shots if it was still there
https://i.imgur.com/e1InDbQ.jpeg
https://i.imgur.com/NMYJ3wb.jpeg
https://i.imgur.com/FfCjCkx.jpeg
https://i.imgur.com/O0Jxh6e.jpeg
https://i.imgur.com/xvKqf5F.jpeg

 

@M.O.B SHOP can you confirm the terms of service that were agreed to regarding this trade?

 

[M.O.B SHOP]

Hello, I was waiting for a moderator's response to start replying

Exactly on 13/11/2025 the user Jake Drake joins Discord UID: 291232702492049409

He first made two purchases of Dragon Slayer II accounts imgur.com
photo of the first payment made imgur.com
On this occasion, he didn't leave a voucher despite having provided good service, which didn't really matter much but does highlight his behavior. imgur.com

Jake's second purchase happened the next day; he bought 3 Dragon Slayer accounts and 1 billion gold.
payment of accounts imgur.com
payment of 1B: imgur.com
After that, I sent it again to leave a voucher, but it didn't do that either. imgur.com

the day 19/11/2025 He opened a service ticket because he wanted to upgrade his main account. imgur.com


My service ticket manager helped him, and the conversation continued because he wanted to make the payment over the weekend.
This is a photo of the main account he referred to at the beginning of the conversation.
[Redacted]
photo where it was agreed to upload 6 accounts imgur.com
photo of payment imgur.com
I sent the bills days later, because he was busy. imgur.com
The deleted message contained his accounts, which he then deleted.

This is where the problem starts; he deleted the accounts from the ticket history while the services were being performed. He even asked for progress updates, and my ticket manager provided him with the photos. [Redacted]

The day 01/12/2025 he writes repeatedly because his account "had been imported"

It is very important to pay attention to the times in this case, that's why I provide the date and time in photos. imgur.com
photo of the conversation [Redacted]
Now he says I haven't offered to help find a solution, but that's a lie.
I'll show you with proof. I had mentioned that if there was a mistake, we would take responsibility, but only if the mistake had been made by my team. So I started investigating and asking easy questions because what he was saying didn't make sense.
imgur.com

He posted at 11:31 PM, where he claims I didn't offer to help.I had repeatedly told him I wanted to perform a recovery at approximately 4:14 PM, which is 7 hours earlier. imgur.com
In addition, we also offered to refund the money for the services not completed. imgur.com

Time passes and Jake doesn't say anything about the login information, so I start tagging him nonstop until he responds.
proof: imgur.com


I persisted for a while, until she replied that everything was fine with the account. At this point I thought it was all over and that she was playing a trick on me, but in the end it was already over.
[Redacted]

At that moment I just asked him what had happened and he told me that he recovered everything, but after a while he told me that another account had the same problem. imgur.com

It seems he wants to get another account from me, or at least that's what the following evidence shows:
imgur.com

At 11:34 the account "was imported" [Redacted] And that's when he "changed all the passwords"
However, the employee had already reported the previous day that the account was not accessible with the password. I can provide the employee's chat from the beginning, when the account was assigned to him, until he was asked for updates, until the moment he lost access the previous day. [Redacted]

Then it says we're confused; the account is jake paul 6, and the email is
[Redacted]
If someone tries to access the email, by clicking on "forgot password", then on "enter last password", it will send a security code to a United States number ending in 40, meaning the account is created. [Redacted]
When I asked him for the phone number, he denied that it was his, even though they are his emails.

This client has previously paid for boosting services for their accounts on other servers and is fully aware of how their verifications, transactions, and password changes are handled.
The Skills/Quest/Capes service on my server is relatively new. I previously created a thread here on Sythe, but my server didn't have command-line bots to automatically calculate prices, so I haven't used it since. I've only recently reactivated it and have been testing adjustments whenever I've had free time. Because it's not fully operational, I haven't modified the Terms of Service (TOS).
From the beginning, the client has insisted on a refund of the same amount they've made in transactions on our server.

I would never steal a client's account. I'd give one away if I won it in a raffle, but that's not the case. he saw that little loophole in my TOS and tried to take advantage of it.

 

[JTD95]

There is a lot of inaccurate information in this post. When I get a moment today I will explain the issues. There was two separate accounts, I didn’t say anything about the other one because it isn’t too important to this situation. But this post tells me you didn’t really understand the issue

 

[M.O.B SHOP]

Leave it to the administrator; I can add it to the ticket whenever he likes

Furthermore,
everything is marked with exact times for a reason.

 

@JTD95 your account that was imported to a jagex launcher was not purchased from @M.O.B SHOP, correct?
Also, what is the current status of the imported account? Have you submitted a recovery request?


@M.O.B SHOP there were no relevant terms of service agreed to for the skilling purchased by @JTD95, correct?

 

[JTD95]

I do not have access to that account. It was imported into a jagex account I do not control. And it was not purchased from them. I have tried to submit one, but I do not have any of the new login details for it. I tried submitting one for the login it had, but keeps just saying it cannot find an account associated with that login.

 

There is not enough evidence provided here for staff to determine who imported the account to a jagex launcher.


@JTD95 I would recommend using the link below to manually request an account recovery.
https://support.runescape.com/hc/en...-submit-an-account-recovery-RuneScape-Account

@M.O.B SHOP if no other terms of service were agreed to regarding the skilling purchase, you will need to refund @JTD95 for any unfinished work that he paid for. If you two are not able to come to an agreement regarding this amount, please let me know.

 

@JTD95 @M.O.B SHOP

Can either of you provide an update here?

 

[JTD95]

Still have yet to finish the refund. I attempted a recovery but without any of the login information for the jagex account they said there is nothing they can do

 

[JTD95]

Refund has been completed for the unfinished portion of the order

 

Thank you for confirming, I will go ahead and close this report.