[Resolved]

@3L E T R A, please provide the full ticket transcript. If it contains sensitive information, please use the report button at the top right of this post.

 

[Don Juan]

@3L E T R A, please provide the full ticket transcript. If it contains sensitive information, please use the report button at the top right of this post.

i opened a new ticket yesterday zulu

 

[Don Juan]

trying to report the matter please get him to provide this also..

 

[Don Juan]

and yes there would be sensitive account details in the first ticket

 

@3L E T R A @Don Juan

To confirm with both of you then,

The account details were delivered on April 3, 2025.
The account was de-ironed and @3L E T R A was notified of this on April 10, 2025.

Correct?

 

[3L E T R A]

[USUARIO=1848817]@3L ETRA[/USUARIO] [USUARIO=1819647]@Don Juan[/USUARIO]

Para confirmarlo con ambos entonces,

Los detalles de la cuenta fueron entregados el 3 de abril de 2025.
La cuenta fue desvinculada y @3L ETRA fue notificado de esto el 10 de abril de 2025.

¿Correcto?

if at some point it is correct

 

[3L E T R A]

TICKET
Open Date
April 3, 2025 at 10:27 PM
Close Date
April 6, 2025 at 1:26 PM
[redacted]

 

[3L E T R A]

TICKET:

Open Date
April 11, 2025 at 5:12 PM
Close Date
April 12, 2025 at 5:37 PM
[redacted]

 

[3L E T R A]

@Zulu Let me know if I did it right.

 

[3L E T R A]

TICKET
Open Date
April 3, 2025 at 10:27 PM
Close Date
April 6, 2025 at 1:26 PM
[redacted]

Even if you can see the date you opened and closed the ticket when purchasing the account, I closed the ticket 3 days after I made the purchase.

 

[Don Juan]

@3L E T R A @Don Juan

To confirm with both of you then,

The account details were delivered on April 3, 2025.
The account was de-ironed and @3L E T R A was notified of this on April 10, 2025.

Correct?

it was purchased on the 3rd the deironman process i assume was final on the 10th i was in bed early that night so i didnt see it till the following morning and proceeded to open the ticket when i got home from work on the 11th

 

How they scammed: I went off to work for 6 days and come back to the account (de ironed)

If you purchased the account on April 3rd and (by your statement above) came back 6 days later to find it's ironman status removed, that would mean you would have been aware of the situation on April 9th.

@3L E T R A was not notified of the situation until April 11th, meaning that even if that accounts ironman status was requested to be removed on the date of the sale, both of you would have had access to the account that day and there would be no way to verify who made the request.

@3L E T R A will not be required to issue a refund for the account as you confirmed the ironman status upon purchasing the account, and you would have had access to check any pending requests for removal as well. With that being said, I am going to close this report as there is nothing further we can assist you with here.