Resolved.

[ZaReporter]

Scammer's profile link:SolMatrix
Amount scammed: N/A
Discord ID + Unique Discord ID: matrixuno./310160536086118400
Proof that it's their Discord: Their server completion channel
Explanation of the trade: User is advertising hand done only in their TOS and on Sythe and is getting the services done through a third party who is botting the capes.
How they scammed: Botting Capes/Quivers and advertising hand done.
Other relevant trade screenshots:
[$300 Donor] CHEAPESTOSRS Quiver Service on the Market.
imgur.com

 

[Bert]

@ZaReporter I don't see the evidence of a bot being used through a third party, in case I am unfamiliar can you please pinpoint exactly where there is a third party client or bot being used to complete an inferno cape?

 

[Bert]

@SolMatrix care to explain "Botted Capes Completion"?

 

Hi Bert,

Absolutely, I dont know who this guy is, certainly has not placed an order through my server and clearly has not spent much time in there.
We do offer both handmade and botted capes (Very openly btw) as well as other botted services. I have never hidden this and we always warn customers that if they choose botted services (at a heavilly reduced rate ofcourse) there is always a risk that an account can be banned.

I utilise calculators in my server for both handmade and botted pricing and would never let a customer pay a handmade price for a service that is botted. Anyone who knows me or has completed business with me can vouch for my integrity.

I have added a couple of links below showing how botted capes/quivers are handled within tickets, showing out handmade/bot calculator as well as the announcement within the server when we started to offer botted capes/quivers.

1. imgur.com - Advertisements of introduction of botted cape/quiver services
2. imgur.com - Tickets/Calcs

 

[Bert]

@ZaReporter do you have any evidence of placing an order with @SolMatrix ? If so, please upload screenshots to back up these claims; if these screenshots include chatlogs, please show the chatlogs from beginning to end without any crops or edits.

 

[ZaReporter]

My worker wrote to me that user Solmatrix was saying hand complete on sythe and sold botted on his server and did not say it was done by 3rd party. I did not purchase. Making report because seems suspicious.

 

My worker wrote to me that user Solmatrix was saying hand complete on sythe and sold botted on his server and did not say it was done by 3rd party. I did not purchase. Making report because seems suspicious.

Your worker? Who are you?
Basically what you are saying here is, without researching, or even visiting my server fully (ie with ToS accepted) you have went out of your way to submit a 'scam' report.

Therefore potentially damaging an innocent party's reputation (which i fully believe this is an attempt by a competitor).

I personally deal with 99% of tickets that come through my server and there has never been a single instance of a cape/quiver being botted where the customer has not been aware prior to sale. I am absolutely certain of this, as there has only been 1 completed that was not on one of my personal accounts.

 

[ZaReporter]

Your worker? Who are you?
Basically what you are saying here is, without researching, or even visiting my server fully (ie with ToS accepted) you have went out of your way to submit a 'scam' report.

Therefore potentially damaging an innocent party's reputation (which i fully believe this is an attempt by a competitor).

I personally deal with 99% of tickets that come through my server and there has never been a single instance of a cape/quiver being botted where the customer has not been aware prior to sale. I am absolutely certain of this, as there has only been 1 completed that was not on one of my personal accounts.

not competitor bro, worker said you scam so I report for others, worker send me information and no speak english, he said you work for sythe and report you here

 

[ZaReporter]

idk how you operate sir, i just post here as worker inform me

 

[ZaReporter]

i no use discord, run face2face lab, worker says not good and report and he show me picture that your account is done by another person which use bot but you post say hand complete

 

[Bert]

My worker wrote to me that user Solmatrix was saying hand complete on sythe and sold botted on his server and did not say it was done by 3rd party. I did not purchase. Making report because seems suspicious.

So just to clarify, you have not done business with @SolMatrix and a scam has not taken place? If that is the case this report should belong in Report A Violation

Please confirm the above information.

 

[ZaReporter]

So just to clarify, you have not done business with @SolMatrix and a scam has not taken place? If that is the case this report should belong in Report A Violation

Please confirm the above information.

yes there is no purchase

 

[Bert]

@ZaReporter as there has not been an order placed and there has not been any complaints from other customers this report is invalid.

@SolMatrix specifically offers capes to customers with an option of it being botted or hand done which is transparent and clear to the customer what they are paying for and what they are receiving.

@SolMatrix although I don't see any wrongdoings on your end, I would highly advise updating your terms of service to include that services are hand done unless agreed otherwise with the customer so no future issues arise.