Resolved

[Tonil]

what's a sufficient TOS?

some say it is 80% what makes it immoral to make it 50%?

please explain.

Virt can you please give us proof that you didint edit your TOS after this ticket was released? Also if there was reading 80% and you FORCE me to get out money from out of my wallet. You should give 100% amount of my gold

Also i sent you PM in sythe and we handle refund in there for no chat edits.

@Tonil stop spamming the thread - you can reply in one long reply & not numerous little ones. Most of your replies are not really relevant so please stay on topic & what is relevant.

@VirtGold What's going on here? It appears per your replies you are wanting to give his deposit & refund:


Having TOS say might be up to 40-50% is not sufficient TOS IMO. I can state I might pay a worker $1 or $1,000 if he finishes a max account for me.

I'd suggest the two of you resolve this amicably and block each other and go on your way. I'd also suggest toning down the replies @VirtGold as there are quite a bit of people who look at this thread and it's not a good look.

Kanye can you give virtgold time limit until he needs to pay me my payments back. I dont really want wait months. Also if he pay as crypto what currency rate you suggest us to use.

 

Thanks for your patience @Tonil & Virtgold

This report is surrounding the following breakdown

• 2b (deposit)
• 365.04M from Tonil's work (SHOWN HERE)
• 2156.3M wallet balance
• 1912.2M in work that has not been started yet but was ordered

It appears Virt's server/wallet bot confirmed these numbers and/or Virt has acknowledged these numbers are correct.

OP isn't disputing the fact that he's accepted/acknowledged the TOS. However, he's indicating there could be a scenario in which the TOS was edited after the report was made, which is unable to be confirmed as Virt's server/discord is now banned/deleted. Given OP has acknowledged the 80% & in discussion in this thread/with me & has mentioned 80% on a number of occasions, I can only assume he's familiar/aware of the 80% refund from wallet. Therefore, the wallet balance would be refunded as such.

Virt is indicating that the 1912.2M in unfinished/unstarted work should be paid out at 80% rate as the refund would go to the wallet & then the 80% wallet refund TOS would come into effect, however there is no TOS surrounding refunded orders/not started orders/cancelling orders/etc. that have bene provided to date to support this, therefore this cannot be honored.

@VirtGold will need to provide @Tonil with the following:
- 2B @ 100% Rate
- 365.04M @ 100% Rate
- 2156.3M @ 80% Rate
- 1912.2M @ 100% Rate

@Tonil @VirtGold please let me know once this has been paid

 

[Tonil]

I agree that 80% rate for wallet amount. And i agree in his terms of services was written something about 80% refund before possible terms of service edit, maybe with different words and then it shouldn't take this case.

But now i have proof that he edited his terms of services. I dont know what part, but it was edited. If you go to his "new" server that he took from backup he edited terms 31 august. There is no reason to edit terms when this kind of case is open if you dont want hide something.

https://i.imgur.com/gsPpS3r.jpg

 

I agree that 80% rate for wallet amount. And i agree in his terms of services was written something about 80% refund before possible terms of service edit, maybe with different words and then it shouldn't take this case.

But now i have proof that he edited his terms of services. I dont know what part, but it was edited. If you go to his "new" server that he took from backup he edited terms 31 august. There is no reason to edit terms when this kind of case is open if you dont want hide something.

https://i.imgur.com/gsPpS3r.jpg

It’s a new server and he just posted his terms, of course the date would be 08/31 if the server is brand new (there wasn’t any terms posted prior to this date & the start of his server as I joined it). There’s nothing to show editing & it appears to be the same wording from the original terms/original server GIF that was provided.

Please refrain from commenting further unless it is related to the refund or if any new concerns arise and they are relevant.

 

It is not accurate, we are very keen on not opening precedent of refunding a pending job at 100%, that defeats the purpose of the 80% wallet withdrawal and creates a loophole.

Note: This is not directed at this specific report or Leipo, this is defending our work process, creating a precedent like this in front of all these people that are watching may directly harm us, and we're trying to prevent that by falling back on the process we have used thousands of times.

Instead of withdrawing wallet, start a service with that amount and then ask for a direct refund.


None of our customers has ever had the ability to do this. Sythe also seemed to disregard our ToS stating the refund could be 40-50% if a certain threshold of time has passed ( which it did ) and we overlooked it aswell for the sake of cooperation.

Now:

https://i.imgur.com/hbCanmM.png

Kanye stated above that none of the refund is for pending jobs
https://i.imgur.com/vVdUz5z.png
There are only 2 states for stored value for customers.

1- In Wallet
2- On Pending Work

So if it's not pending, it's in the wallet therefore by default the refund should be 80%, and even if it was on pending work, canceling the job would automatically put it in wallet. There's no other state for it, "not yet started" means pending.


This user also left us a trustpilot review saying that we are scammers, has created other discords to join our server and ask for 10.000$ worth of services, not even mentioning the direct threats to our business and personal safety.
He's clearly trying to destroy our business while we are trying to come to a peaceful conclusion and there are no scams involved here, we are processing his deposit refund like we have done dozens of other times with different customers/managers.

https://media.discordapp.net/attach...58326373253222/image.png?width=665&height=600

https://media.discordapp.net/attach...8828630945842/image.png?width=1440&height=385

Screen capture - bd74967a8238ae9c7ee4f1a2cb28fab1 - Gyazo

https://i.imgur.com/E9PocYl.png

 

It is not accurate, we are very keen on not opening precedent of refunding a pending job at 100%, that defeats the purpose of the 80% wallet withdrawal and creates a loophole.

Note: This is not directed at this specific report or Leipo, this is defending our work process, creating a precedent like this in front of all these people that are watching may directly harm us, and we're trying to prevent that by falling back on the process we have used thousands of times.

Instead of withdrawing wallet, start a service with that amount and then ask for a direct refund.


None of our customers has ever had the ability to do this. Sythe also seemed to disregard our ToS stating the refund could be 40-50% if a certain threshold of time has passed ( which it did ) and we overlooked it aswell for the sake of cooperation.

Now:

https://i.imgur.com/hbCanmM.png

Kanye stated above that none of the refund is for pending jobs
https://i.imgur.com/vVdUz5z.png
There are only 2 states for stored value for customers.

1- In Wallet
2- On Pending Work

So if it's not pending, it's in the wallet therefore by default the refund should be 80%, and even if it was on pending work, canceling the job would automatically put it in wallet. There's no other state for it, "not yet started" means pending.


This user also left us a trustpilot review saying that we are scammers, has created other discords to join our server and ask for 10.000$ worth of services, not even mentioning the direct threats to our business and personal safety.
He's clearly trying to destroy our business while we are trying to come to a peaceful conclusion and there are no scams involved here, we are processing his deposit refund like we have done dozens of other times with different customers/managers.

https://media.discordapp.net/attach...58326373253222/image.png?width=665&height=600

https://media.discordapp.net/attach...8828630945842/image.png?width=1440&height=385

Screen capture - bd74967a8238ae9c7ee4f1a2cb28fab1 - Gyazo

https://i.imgur.com/E9PocYl.png

I'm not going to re-explain the decision & how it came to that as it's already been explained.

Let me know once the refund is complete.

I'd recommend you two to block each other & go about your separate ways once this is done.

 

Yesterday you indicated that the deposit would be paid back in 13 days, therefore this would now be 12 days as of today. The remaining you indicated would be paid back in 4 days, which would now be 3.

Therefore, I will go based upon this time limit & everything should be paid within 13 days, per your words.

 

Except the outcome is extremely unfair for us and I'd like to appeal it.

And your explanation was very incoherent, one sided, not taking into consideration anything that I'm saying, regarding work disruption and business harming, and it's good to know sythe doesn't take physical threats seriously. The standards have dropped, to the point of overruling our work process however you see fit.

If anyone else wants to pull a tantrum and take a stab at our business, going to have to pray that sythe's judge is benevolent with us.

 

The outcome has been explained numerous times. It's not unfair - your TOS is just not covering aspects of what occurred during this & is poorly written. I'm also not sure why you're circling back regarding the 40-50% when your own breakdown isn't even referencing this:

Your breakdown is also lumping in many different payouts/scenario in one as the 3512.32M is a combination of direct payment for work @Tonil performed, money leftover in his wallet, & lastly money for orders he made but have yet to start/will not start due to this report.

You've already agreed the 2000M is at 100% which is his deposit
All parties & I are in agreement with the wallet figures of 2156.3M paid out @ 80%, per the TOS.
365.04M is related to Tonil's work he performed for you
1912.2M is work that was ordered that has yet to start - you have no TOS reflecting anything associated with non-started work/unfinished work/refunds going to wallets/etc. so we are unable to honor the request to refund back to a wallet & then refund the wallet at 80% as the user has not requested a refund directly to his wallet.

Regarding your remaining concerns about work disruption/business harming/etc.:
- You've seemed to indicate he's making new discords/sythe accounts to disrupt your business but there's not anything you've provided to support it is him. I'd recommend that you block these users and remove them from your server if you feel necessary.
- You've seemed to indicate frustration with negative reviews on Trustpilot - Sythe does not police Trustpilot nor are we able to control individuals who leave feedback elsewhere. Users are allowed to leave negative feedback based on their experiences.
- You've seemed to indicate the OP is responsible for removing your discord account/servers, however there's not anything you've provided to support it was him.

If you're upset about an individual saying mean things to you please utilize the block feature and walk away from your computer screen. Going forward both of you should work on the resolution of this report & avoid any additional comments/remarks to one another. I'd also recommend you iron out your TOS to better assist against situations that may arise such as this.

I'm closing this thread - please let me know via discord PM if this is not resolved within 13 days. @VirtGold @Tonil

 

UPDATE: $780 LTC was received by @Tonil
https://blockchair.com/litecoin/address/MGCGGSkG8e3Pm8G8RdaEpQ8eXtSqLvVGni

According to @Tonil - this leaves the remaining 2B owed.

 

Both @Tonil & @VirtGold confirmed this has been paid in full. This has been resolved.