Account Recovery

[matthew account]

Username: mattheww1
Email (fake): [Redacted]
Previous Password: [Redacted]
Recovery Phrase (not exact, something like): [Redacted]
DOB (fake): [Redacted]

Password is no longer working to login to the account, I wanted to verify my password was working, so i went to change password entered the previous password above, and copy pasted it into the new password and verify password. Now the password no longer works.

 

Hello mattheww1,

Please provide a new email for me to add to the account.

To reply please post a new thread titled merge, do not edit your information in.

 

[mattheww1 recovery]

The new email as per andy request is [Redacted]

 

Hello mattheww1,

I've changed your email to the one you've requested and have sent you a password reset.