There was a big misunderstanding about the whole thing. They've given me a full refund and offered me a free service. I am very happy with this response. Thank you!
Currently contacting him that staff on my server is MIA for the past week and did not tell us about this job we will fully refund. I am suki#1337 and have been away due to a stomach flu and did not know this job was taken and had no list of it on my discord I apologize to the customer and the mods for any trouble this caused haanzell has had not any contact with us for a few days and we are a bit worried about him.