Banned (hacked)

[Daft_Matt]

Hi, I just tried to log into my account (Daft Matt), and it says I'm banned as it was hacked. So I tried to reset the password, received the email fine, but when I then use the link in that email to reset the pw it won't let me because I'm banned.

Can you please unban me so I can reset my password and access my account again?

Not sure how you want me to prove I'm the original owner, other than the fact that I own and have access to the original email that's still attached to the account since creation.

 

[Daft_Matt]

My bad, I didn't see the template before posting my other post, please ignore that one.

• Make sure you're posting your request from a home IP. I've moved house since I made this account years ago, so I can't post from my old IP.
• Supply us with the current email connected to your account: [redacted]
  
• If you have a recovery phrase, please provide that: Not sure, made the account a long time ago.
• If you were hacked please include a virus scan screenshot to ensure that your computer is not infected: I wasn't hacked via a virus, I most likely was hacked because the password was an old, reused one that was part of a database dump. Like I said in my last post, I attempted to reset the pw to a new one via email but it wouldn't let me submit it because I was banned.

I still have access to the OG email which should be enough to prove that I am the original and only owner of the account. I don't use sythe often so I never realised it was hacked until way after the fact. I'd like to start using sythe again and would rather not start a new account. If you can unban me I will immediately reset the password to a secure one.

Thank you.

 

Hey Daft Matt,


All sensitive information will be hidden from the public.

Please provide the following:

• Previous ISP/Log in locations:
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.
• If your registered email contains your real name, please provide proof of this in the form of an ID.

Keep in mind - do not edit your information in. Make a new post and i'll merge the threads together.

 

[Daft_Matt]

• Previous ISP/Log in locations: [redacted]
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID. I'm not sure if the account has my actual birthday although I assume it does, so should match my ID in the pic below. [redacted]
• If your registered email contains your real name, please provide proof of this in the form of an ID. [redacted]

[redacted]

Thanks!

 

Please provide a new email address for me to add onto the account.

 

[Daft_Matt]

New email for the account: [Redacted]

Cheers

 

Hello Daft Matt,

I've changed your email to the one you've requested and have sent you a password reset. I've also lifted your ban, welcome back.