resolved

@Jason

Molto sent $125 for me to jason for a design of a website.

Screen capture - 70fb4b916cbcffe90843f3ae5030d23c - Gyazo

5 days no reply.

My second report on Jason, one for a bad design, plus being extremely late on delivery, now once again almost a week without even a message.

I honestly think Jason needs a twc and should not be allowed to take payments upfront, he should be made to use a middleman hold the payment until his work is complete, and if he doesnt deliver in a reasonable time he should get nothing.

 

@Jason mind helping out here?

 

quote was 1-1.5 weeks for a reason. we're 5.5 days in.

confused why you're reporting as this deal was with Molto and the Ariba team? unless you're involved with them

i have all the information i have to complete the design and i have already had time sectioned off tomorrow and tuesday to complete it

apologies for lack of response

 

You literally didn't respond to anything in 5 days, you havent shown anything so far, do you see why we may be concerned that nothing is actually getting done? 0 messages at all, after the payment was sent.

What happens if you complete your design and we dont like it? If you wait until the last minute then there will be no time for revision.

 

@RS Crown @Jason please let me know when this has been resolved and the work has been completed.

@RS Crown could you please also contact me on Discord? My discord is listed in the top right of this post.

 

They opted for a refund rather than waiting for our agreed upon deadline. That has been completed.

 

@RS Crown can you confirm this?

 

@Andy Yes I got a refund, 50% has been sent so far, this can be closed. Either way the service was still terrible, no response in over a week from the time we paid.

 

@RS Crown thank you for confirming.

@Jason because this was still within the quoted timeframe no TWC will be applied here. However, you should still communicate better with your customers if you are going to be busy during an order period.