resolved

[Neataf]

Scammer's profile link:ZedRS
Explanation of the trade: had ordered multiple services with him, the last one was a fire making order, he’d just finished smithing and it rolled onto the next order, although I’ve logged on to see it completely wiped of all value, even dropped my graceful outfit
Amount scammed: 50m
How they scammed: him or a worker on my next order rolled over took all my things of value which I needed on the account to complete order, wasn’t excessive value thoughtlessly left on the account
Proof that it's their Discord: Imgur: The magic of the Internet
Discord ID + Unique Discord ID: ZedRS#5125 uid: 398527794348294144
Other relevant trade screenshots: Imgur: The magic of the Internet

these screenshots are of items bought to complete services and them not being in my bank anymore, when I logged on I had nothing equipped at castle wars bank, was meant to be at wintertodt. Haven’t heard from him since. I mean he even dropped the graceful, that’s just tasteless

 

[Superfluous]

@ZedRS
Can you help us out here?

 

[Neataf]

There’s also the $25 bitcoin I paid for the fire making that never started on top of the 50m in game currency

@ZedRS
Can you help us out here?

 

[Neataf]

@Superfluous we’ve been speaking on discord since and I’m just getting told it’s a false accusation and no proof I didn’t fake it but no proof it wasn’t his worker either, the issue were finding is that he’s told me to remove wealth for orders but the wealth on the account was needed to complete a previous order, it looks like this will need to be decided by management here as we cannot come to a mutual resolution on the issue, he won’t take responsibility and I’m basically being told that I’m lying about it or that my pc was compromised, he also has said that the worker was asleep at the alleged time of the wipe, but I know for a fact that the play at the time because I’ve been on my alt and seen the account online at that time before completing previous orders. But anyways please discuss amongst yourselves to come to the best decision, as we can not come to any sort of agreement. Thanks.

 

[Neataf]

This is the conclusion until a decision is come to by sythe staff thank you Imgur: The magic of the Internet

 

[Superfluous]

This is the conclusion until a decision is come to by sythe staff thank you Imgur: The magic of the Internet

@ZedRS

It's impossible to prove that your worker removed wealth from this account because your worker would have been on the account when that happened. Since it seems like no excess wealth was left on the account (assuming the wealth was there to complete a previous order), I think you need to talk to your worker about what the heck happened here. I see no reason why @Neataf would remove all of these items from his own bank while paying you to train his account.

tl;dr - A refund for the training that was never started is due here. A refund for whatever was removed from @Neataf's bank seems in order too. Hopefully the two of you can work it out.

 

[Neataf]

@ZedRS

It's impossible to prove that your worker removed wealth from this account because your worker would have been on the account when that happened. Since it seems like no excess wealth was left on the account (assuming the wealth was there to complete a previous order), I think you need to talk to your worker about what the heck happened here. I see no reason why @Neataf would remove all of these items from his own bank while paying you to train his account.

tl;dr - A refund for the training that was never started is due here. A refund for whatever was removed from @Neataf's bank seems in order too. Hopefully the two of you can work it out.

Service was refunded but can’t get him to take responsibility for the bank wealth getting cleared from the account, I’m in not position to make him do anything so if that’s the decision could you pls let him know, won’t listen to me, thank you for your assistance with this

 

[Superfluous]

@ZedRS @Neataf
Sorry for the delay. I'm changing my original decision on this one.

1. Zed has refunded @Neataf for the skilling that hasn't started
2. Zed is not liable for the 50m bank allegedly lost
3. The ToS agreed to stated that excess wealth would not be left on the customer's account
4. There is no proof that Zed or his worker took this excess wealth, and there is no proof of whether it existed at all
5. There are some inconsistencies in the customer's story that remain unresolved but aren't relevant enough to change the final decision here