Resolved

Scammer's profile link: @Kash
Explain the service: I have ordered 1-99 firemaking and 1-80 agility on my hardcore ironman for $150.
I have paid the full amount upfront. Today 1-6-2020, Kash comes to me telling me that the hcim is banned and basicly saying it's not his problem cause he got a tos stating "We are not responsible for any bans". This all happend "During" the service. If you provide a service you are responsible for the account.

If staff needs more information please let me know.

Amount scammed: Basicly $150 i paid.
Proof that it's their Discord: http://prntscr.com/sru0hi
Discord ID + Unique Discord ID: http://prntscr.com/sru1np
Proof that the service was not completed: http://prntscr.com/sru010
Other relevant trade screenshots:

Saying the account got banned : http://prntscr.com/sru2iw
Being rude and dismissive, not accepting responsibility : http://prntscr.com/sru352
Order: http://prntscr.com/sru6xf

 

@Safe @Kash was there an agreed upon ToS for this service? If there was one, please provide it.

 

http://prntscr.com/sssyn9 @Techie

 

 

Talked with a couple service providers and they all got to the same conclusion,

How does an HCIM gets banned for RWTing? or how did mine get banned if it had no wealth at all to drop over?
My service was being done by his worker using a flagged IP by jagex, and he got hit by the banhammer, I bet my account wasn't the only account he got banned


Yes, I did agree a TOS but it doesn't specify anything about RWT bans, only macro bans which is what I agreed for

edit:

What i would want is a full refund or remake of the account with a different worker, he would have to bond it.

 

Talked with a couple service providers and they all got to the same conclusion,

How does an HCIM gets banned for RWTing? or how did mine get banned if it had no wealth at all to drop over?
My service was being done by his worker using a flagged IP by jagex, and he got hit by the banhammer, I bet my account wasn't the only account he got banned

Currently, I have 25+ active orders, unfortunately only your acc got banned.. Another service providers are also facing the same bans (RWT) on their ironman/hcim accounts , @Agile life can confirm about this..

Yes, I did agree a TOS but it doesn't specify anything about RWT bans, only macro bans which is what I agreed for

 

Unfortunately, there's no real way to determine the cause of the ban so we cannot hold @Kash accountable for it.

https://i.imgur.com/M5grca3.png
@Kash please refund the incomplete work to @Safe. Once that is done, let me know.

 

"partial" refund received.

 

Thanks for resolving this. The order was delayed a few days though.

@Kash when providing time estimates please be sure you can uphold it; consider this a stern warning.
@Safe sorry for your loss.