2fa not working

[Andizzle lost 2fa]

Hello - my 2fa isn't being recognized on sign in. I've had this problem before.

My email is [redacted]

or it's [redacted]

I haven't moved or anything.

Thank you.

 

Hey Andizzle,

All sensitive information will be hidden from the public.

Please provide the following:

• Recovery phrase, hint: ***k **k* r****
• Previous ISP/Log in locations:
• If your registered email contains your real name, please provide proof of this in the form of an ID. (Please include this post in the background of the picture)
• Exact donation date/proof:

Keep in mind - do not edit your information in. Make a new post and i'll merge the threads together.

 

We've talked on discord and he had another user verify an account he had previously purchased from them.

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.