resolved

[jurini]

Scammer's profile link: Mmoak2018

Explanation of the trade: I was trying to buy gold from their website. I paid for the gold (500m 07), and the customer service never provided the gold.

How they scammed: They didn't give me the 500m 07 I paid for, so I decided to ask for a refund and didn't get refunded either.

Link showing proof I paid for the gold:https://i.imgur.com/WbsywFS.png, https://i.imgur.com/ZKfijEz.png

Proof that I asked for a refund multiple times: https://i.imgur.com/78Pw0tv.png, https://i.imgur.com/auuUV2c.png,

Proof I spoke to the owner of the gold site asking for my refund/gold: https://i.imgur.com/wAp4zmM.png, https://i.imgur.com/FylKpm7.png, https://i.imgur.com/EoP2IXz.png

 

@Mmoak2018 can you help out here?

 

[Mmoak2018]

@Mmoak2018 can you help out here?

Hello,
Im sorry for my late response.
I got a few days off for vacation reason. Sorry again for the late resolution. I have refunded his money, here is refund proof.>>Screenshot - c2bb1a40376fc16abb2b598abc3a7ad6 - Gyazo
Please have our Sythe account restored sooner. Thanks.

 

[Mmoak2018]

Scammer's profile link: Mmoak2018

Explanation of the trade: I was trying to buy gold from their website. I paid for the gold (500m 07), and the customer service never provided the gold.

How they scammed: They didn't give me the 500m 07 I paid for, so I decided to ask for a refund and didn't get refunded either.

Link showing proof I paid for the gold:https://i.imgur.com/WbsywFS.png, https://i.imgur.com/ZKfijEz.png

Proof that I asked for a refund multiple times: https://i.imgur.com/78Pw0tv.png, https://i.imgur.com/auuUV2c.png,

Proof I spoke to the owner of the gold site asking for my refund/gold: https://i.imgur.com/wAp4zmM.png, https://i.imgur.com/FylKpm7.png, https://i.imgur.com/EoP2IXz.png

Hi, sir
Im customer support manager. Im sorry for the inconvenience. Full refund has been done, please go to check, here is refund evidence. Thanks for your patience. Screenshot - c2bb1a40376fc16abb2b598abc3a7ad6 - Gyazo

 

@jurini can you confirm you received the refund ?

 

[Mmoak2018]

@jurini can you confirm you received the refund ?

I have showed the evidence of refund. Please unlock my account right now, or its unfair to me.

 

Ok, this has been resolved.

@Mmoak2018 TWC will be extended by 30 days as this report is seen as his live chat ignore the customer: Imgur and once he got in contact with the owner he told them to wait, this isn't acceptable.

requested removal of your DNT