Resolved

[OrphanEaterAnnie]

Scammer's profile link: Turbo Services
Explanation of the trade: I purchased 2 services for my HCIM from Turbo, the first being 2 quests (Waterfall and Priest in Peril) and 1-70 agility. We agreed on the price $41 total. Today I get a message from the worker telling me he died while doing the waterfall quest because his internet dc'ed. Turbo did not inform me on any kind of terms in the event of a death ( Loss of status ) therefore I assume that they are responsible for this. I bought the HCIM from NeedYourAccounts for $150 since it was HCIM, trained and had a pet. Turbo is telling me that I only incurred a $15-20 loss with the status. I'd like to be re-imbursed for the account since now its pretty useless, considering I bought it to be a HCIM...
Amount scammed: $191 ($150 for the account, $41 for the services)
How they scammed: Died on my HCIM
Proof that it's their Discord: All details to trade
Discord ID + Unique Discord ID: https://discord.gg/YP9zzGS
Other relevant trade screenshots:All details to trade

 

I have applied a dnt to @Turbo Services for the time being while this is being discussed among the staff.

 

[Turbo Services]

I did take responsibility for my Worker's mistake and offered him a pretty generous compensation of 100m worth of services which he declined and then asked for a full refund of his account's worth+ amount he spent on services.
Asking for a 190$ compensation for this situation is not a reasonable proposal i can agree to, since i don't agree with neither the price of the account, or the depreciation caused by the loss of HCIM status.

 

[OrphanEaterAnnie]

I asked for just reimbursement for the account value not the services. Which is fair, I bought it as a HCIM not a regular ironman. There is a significant price difference.

 

[Turbo Services]

Look, im really sorry for what happened. But the loss of status doesn't make your account worthless.
You've asked for a full account refund, with the premise that it is now worthless. It is worth something.
I always said from the start im ready to compensate for the price difference, but it's definitely not 190-150$.

 

@OrphanEaterAnnie can you please contact me on discord
Discord Tag: ABM#4865
UID: 293546035488358403

 

As I'm involved in this thread,

I did confirm I sold a HCIM to him for $150. These accounts range from $120(If buying directly from Venz) to $175.

Clearly when buying a HCIM, you want a specific HCIM and not a dead one because the complete account value changes and most are useless to people. People want to chase HCIM leaderboards, not regular. I'd say 80% of my buyers have come back and bought another after theirs died for whatever reason. Why? Because they want a HCIM, not a standard. The difference in value for me when selling a standard 99FM+83 hunter is $70 versus $150+. This is because the risk and time involved in doing 99 FM without error @ 10 hp and 83 hunter (dangerous as well unless perfectly done).


OP was a loyal customer, and I wish he picked me for the leveling service, but for him to only be compensated $30-50 is completely wrong and honestly, isn't fair. You know the responsibility when ACCEPTING A HCIM JOB.

 

After discussing this with the staff we have determined this:

The value of the has taken sufficient hit due to the hardcore value being taken away, people mainly buy hardcore to hunt the highest possible position on the leaderboard, with taking into account what @NeedYourAccounts post expressed and my experience with iron man and hardcore and finally the staff team final discussions and we have decided the final verdict will be this:

We have come to the conclusion that account has suffered a loss in value and we have determined that loss is $150-70=$80 which means that @OrphanEaterAnnie is owed $80 + $41 = 121$

 

[Turbo Services]

If you make that verdict then i will comply. But i have to warn you that he inflated the services prices.
He paid 32$ total for them.

 

[OrphanEaterAnnie]

I posted the screenshots of the agreed pricing, all I'd like back is the $80 plus whatever I've already paid. Is that acceptable? @Turbo Services

 

[Turbo Services]

112$ refund. That is fine

 

[Turbo Services]

Refunded
Screenshot - f75f86fc9c5c0cd915c422f2dfa5f8dc - Gyazo
Screenshot - fbdbff2335f1ece1f209f6c1ded55c92 - Gyazo

 

[OrphanEaterAnnie]

Can confirm ^

 

This has been resolved thanks @Turbo Services & @OrphanEaterAnnie ,

@Turbo Services I have requested the removal of your dnt