Resolved

[RsRock]

Scammer's profile link: crazypipe
Explanation of the trade: Paid $55 fees for 100m gold, refuses to refund and tells me "will have within 1 hour" has been over an hour and their website states receive gold within 10 minutes of purchase (can be found here under why buy gold from them: Buy and Sell OSRS Gold - Crazy.Gold ) . Very unprofessional when they state they deliver within 10 minutes, updated their sythe gold post recently then comes back to tell me they do not have the gold readily available within the allotted 10 minutes that they mentioned , as well as do not offer any refunds.
Amount scammed: $55
How they scammed: Did not deliver within time period, refuses to refund
Proof that it's their Discord: Their website that is through [Cheapest$/Mil][1k+accs sold/200$ don/20+workers][www.crazy.gold]CrazyPipe Selling RSGP[PP/Btc]

Other relevant trade screenshots in order:

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Screenshot - b4a0174a135f8cf5e15ec6d765a6a93c - Gyazo

Screenshot - 1e176ebc82f3c33fb924f227dfce8097 - Gyazo

 

[RsRock]

Best Price[1k+accs sold/trils traded/20+workers/200$don][www.crazy.gold] CrazyPipe Buying GOLD

He keeps promoting his gold selling page but continues to ignore me. Please Mods do something . I have not gotten anything and he will not refund

 

[Gladiator]

@crazypipe
Can we get some input here? How was payment accepted without you guys having any gold and how has it been this many hours without your customer receiving 100m

I also noticed you bumped your selling thread: https://www.sythe.org/posts/40153689/ in the past hour

 

[RsRock]

Screenshot - 9033a3a16e6411c52bf1ad8d9dd941b9 - Gyazo Screenshot - ae0e0509e506f7f13336a4e15150ecae - Gyazo They now tell me they will refund me but it will take a long time and tell me I didn't choose instant delivery but their website just says deliver within 10 minutes. I am getting lied to and this is very unprofessional and it has nearly been 9 hours without payment and they did not email me and they said they would email me when ready and they have not as the screenshot says above.

 

[Gladiator]

@RsRock he's online on Discord and looking into this. Please respond here as I've asked @crazypipe

 

Screenshot - 9033a3a16e6411c52bf1ad8d9dd941b9 - Gyazo Screenshot - ae0e0509e506f7f13336a4e15150ecae - Gyazo They now tell me they will refund me but it will take a long time and tell me I didn't choose instant delivery but their website just says deliver within 10 minutes. I am getting lied to and this is very unprofessional and it has nearly been 9 hours without payment and they did not email me and they said they would email me when ready and they have not as the screenshot says above.

and after 1minute we asked to give u 4m bonus, but you refuse the gold. If you paid via card ur refund might take a few days from g2a's side.
The average delivery time is 10minutes OR LESS, i can show over 20 trades prior to this one with an average of 3minutes combined, there were just stockign issues and via g2a payments are automatic but manually refunded, where in paypal you contact us prior to buying and refunds are instant.

 

[RsRock]

Screenshot - f19fb00129267f2c49a9c196c582d232 - Gyazo

Don't guarantee something if you can't do it. Clearly says within 10 minutes and not an average of 10 minutes. Doesn't help your chat lied to me and told me that I didn't want instant payout when it clearly says deliver within 10 minutes. Doesn't help me if wasn't delivered and I was lied to given a quote of 1 hour then wasn't even available then. Why was I lied to and said I cannot get a refund at all in the first place?

 

no refund option here

<redacted> sensitive info

we will email g2a to refund you, we normally get paid via paypal, hopefully they respond within 48hrs and refund u via card, thats why we just wanted to give you 4m ontop

BY THE WAY

our tos states legally its 24hours and you accepted that(there is a tick to click) and you need to read it prior to purchasing

https://puu.sh/EImKx/92cc007d6d.png

WE never take 8hours for 100m when you have in mind our average monthly revenue is 100k, im sorry for what happened, just want to help you out with a bonus instead of waiting, but its your choice, tell me what you want

 

Its super frustrating to say we are unprofessional when we are trying to be as professional as possible. Average delivery is 10minutes or less, i can give admin access to our chats to see the last 20 have a 3minute delivery, we never had reports for being late on gold orders (3m revenue+ can be proved)

g2a has issues with refunds because they are manual, we need to email them, i can also give access to an admin or mod to browse through whatever he wants to see

NOT ONLY DO I TRY TO BE PROFESSIONAL, WE ARE THE ONLY SITE THAT HAS THE OWNERS FACE ON IT, i am 100% involved in everything and try to help out as fast as i can, im sorry for what happened but at the same time im doing everything atm to help you out so let me know what you need

 

[Gladiator]

I don't think this has any relevance here, his complaint isn't that what he's bought isn't as described, but rather what he's bought hasn't yet been received.

@RsRock
You can either accept the 100m + 4m for the trouble or if you wish to still request a refund (which is on the table by @crazypipe) then it may take up to a week through G2A: https://i.imgur.com/KIDgWJn.png. Let him know how you wish to proceed

 

@RsRock can you just take a 20m bonus for the 3 times u came to livechat, 120m so you dont hesitate of just receiving it because u will wait for 7days+for a refund from g2a

 

[RsRock]

Okay. I will take the gold then. Sorry for the troubles. I will respond in the live chat for the 120m.

 

[RsRock]

Screenshot - 09510f45c0162043409c8e827842c2d8 - Gyazo
thank you man, I appreciate it. Thanks for responding.

 

im sorry for what happened man we will also give u a 20% discount on any account u like, let livechat know of this message by screenshotting it

 

[Gladiator]

Resolved, thanks.

@crazypipe
If G2A doesn't offer refunds(from the panel you've shown) and if no one pays using it by your admission, maybe you need to consider removing it. Going to give you the benefit here as the customer seems happy, but it really shouldn't take this long to pay 100m.

Hopefully this isn't a recurring theme