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Account Recovery

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Sunflora
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Rakashrug
Baby Yoda
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Hi JediArron.

You were definitely hacked. Lots of people accessed your account.

I need a virus scan and a new email to add to your account. I remember you had to recover last year as well so be sure to take extra steps to keeping your account secure.
 
Hi

Are you 100% sure my account was hacked? I’m not saying it’s not possible, but I know that I log in from a mobile and from my desktop PC at home, and both times I have been suspended are when I have logged on from my phone from work and my PC from home are in the same day.

And if I was hacked, did they also change my password? Because I have a phone authenticator on my (removed) email, if this account is registered to that email. I would have NO idea how they hacked me or why they’d target my account which has made like less than 5 sales lol.

Could you tell me which email is currently associated with my account? Will provide a virus scan soon.

Thanks.


Reply to: Account Recovery
 
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Sunflora
Mareep
Flaaffy
Ampharos
Poképedia
Rakashrug
Baby Yoda
Carrot
Detective
Verified Bronze
Two Factor Authentication User
I don't think they changed anything (it may be outdated on our change log though), I think they just logged into your Sythe account.

The email connected is the ataru email from your last recovery. I can't use the email that you posted in this thread because it's already registered to another account.
 
Account Recovery

Hi Charlotte, signed in on my PC to this account. Previously I was using this account on my mobile from home and at work. Please don't ban me lol.

Please could you use the e-mail: (removed)

And here is a virus scan of my PC:

Imgur

Thanks :)
 
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Sunflora
Mareep
Flaaffy
Ampharos
Poképedia
Rakashrug
Baby Yoda
Carrot
Detective
Verified Bronze
Two Factor Authentication User
We don't ban for using other IPs, we just use home IPs to verify identities - don't worry. :)

I've changed your email, reset your password, and unbanned you. Be sure to check junk/spam for password as well. If you have problems logging in, feel free to post again.

Like this when you are back.
 
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