J
jbrown78155
Guest
I lost my 2fa configuration on my google authentication app when I got a new phone... long time account holder. Where do I post the requisite information assuming not here publicly?
Thanks
Thanks
First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.
When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
Failure to provide aforementioned details when requesting 2FA removal may result in a delay.
- Post from a home IP
- Recovery phone number
- Current email address
- Skype/Discord used in the past or present
- If you have donated directly through PayPal;
- Transaction date and amount
- PayPal email
If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
















