2FA Removal from old account

[Ugniusk]

Hey,

So I had an account on Sythe previously, which I got locked out off in around 2021 when I switched devices. I lost my authenticator codes to the account. Then I quit OSRS and didn’t use Sythe but now i’m back. So would like to try recover the account by removing 2FA if possible please.

account recovering - Ugnius

• Make sure you're posting your request from a home IP (I Am, I believe it is still the same internet but a difference device)

• Recovery phone number [Redacted]

• Recovery phrase (Idk if I had one)

• Current registered email address [Redacted]

• Discord used in the past or present (JuniorShard#9388)
  
  
• [Redacted[

Hopefully this helps a little bit to get the process started.

Thanks

 

Hello Ugnius,

All sensitive information will be hidden from the public.

Please provide as much of the following as you can:

• Previous ISP/Log in locations:
• Recovery Phrase, hint: D***
  
• Exact donation date + donation amount and proof of donation (MM/DD/YYYY)
• If your registered email contains your real name, please provide proof of this in the form of an ID.
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.

To reply please post a new thread titled merge, do not edit your information in.

 

[Ugniusk]

Hello Andy

Thank you for the swift response, let me try get as much together for you as I can.

• Previous ISP/Log in locations:
  [Redacted]
  Those would be my most common I can remember accessing from.
  
  
• Recovery Phrase, hint: D*** (I have no idea what this is, will need to change)
  
  
• Donation date: [Redacted]
  Proof of donation:
  [Redacted]
  
• If your registered email contains your real name, please provide proof of this in the form of an ID.
  [Redacted]
  
  
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.[Redacted]
  
  Thank you!

 

Hello Ugnius,

I have disabled 2FA on your account. Please be sure to re-enable 2FA as soon as possible and make sure you write down your backup code in case you lose access in the future.

I've also updated your DOB on your profile as requested.