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Two Factor Authentication removal

  • Thread starter Thread starter Balodo1990.
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Balodo1990.

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Dear sir/madame,

Recently my phone broke and I had to replace it with a new one. As you can imagine I don't have access to my account anymore because i had a 2FA set, and no longer have access to the 2FA codes. Therefore I would like you to remove the 2FA, so I can access my account again.

This is al the information I could come up with at the moment. I'm a $50 donator, but can't remember if I donated with Paypal or another payment method. I can't seem to find the transaction in my PP transaction history though. I hope you will handle this case quickly. Thank you.
 
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Heidy
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CoolHam
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Hello Balodo1990

As you've posted your 2FA back-up code below, you're able to use this as a master key when logging in. When it prompts you to enter in your 2FA you are able to use that to access your account.

If you need any further help, please refer to this thread. (How to create a thread or reply to a thread without an account)

If you do not need anymore help, like this post when you're back. :)
 
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