I'd recommend doing as @Wortel said above because staff won't just go out of their way to PM you information like that, especially considering how tedious that would be with everything else they've got going on. They need to take every measure to confirm it's your account, and that's why it's a semi-lengthy process. By making a thread in the section @Wortel directed you to staff are able to keep track of the thread for future reference, and are able to keep you up to date on what else they'd need in order to recover the specific account(s) you have previously owned.
