you say "
Hello, we’ve sent the payment back to your wallet. We apologize that the transaction was never mined by Bitcoin miners but we had no control over the situation as we rely on the decentralized Bitcoin system to get the Bitcoin to our customers. We do acknowledge that this may have severely inconvenienced you and due to this we’ve sent the payment with 2-3x the regular fees to speed it up and added an additional 1% to the amount.
We hope to see you back soon!" but I Still not receive anything, to which address you send it back to me, can you show me?