What?

[Leanbean]

Someone changed my password, but the account has not logged in yet? Meaning it was someone on staff. I tried to log in last night and the password worked, but 2factor was still on the account and now today the password is incorrect.

 

[Moes]

@Shin check my request.

 

[Leanbean]

@Sythe Someone within your staff team changed my password without my permission and I think you need to look into it.

So... Is my 2 factor going to be removed? I did not request a new email.

What?

 

[Leanbean]

@Sythe I did not change my registered email or request a password change.

So... Is my 2 factor going to be removed?

 

[Leanbean]

@Shin I didn't request an email or password change, check the IP of that person, because it was not me.

 

[Shin]

@Shin check my request.

2FA was removed on the account. The e-mail wasn't changed.

When removing 2FA, a password reset request is to be sent to the registered e-mail on the account.

 

[Leanbean]

I don't have access to the email as explained in my previous thread shown here So... Is my 2 factor going to be removed?

 

[Shin]

I don't have access to the email as explained in my previous thread shown here So... Is my 2 factor going to be removed?

In that case, if @Moes has verified you properly, you should be requesting a new e-mail for your account as well.

 

[leanbean]

Why did you change my password and now I have to create a new email address? This is bull especially after nearly 3 months. Who else has done this? nobody.

 

[Moes]

In that case, if @Moes has verified you properly, you should be requesting a new e-mail for your account as well.

He was verified properly. I was not aware of the fact that removing 2FA also resets the user's password. I thought those were two separate things. In that case please post a new e-mail address for your account.

 

[Shin]

He was verified properly. I was not aware of the fact that removing 2FA also resets the user's password. I thought those were two separate things. In that case please post a new e-mail address for your account.

They are separate, but always done together.

 

[Leanbean]

I did what you asked, I created an account. Send the password reset to the email <Redacted>. Thanks

 

[Shin]

@Lean I've sent a password reset request to the newly requested e-mail on your account.

When logging in, please set a new, unique password and enable 2FA on your account.

Like this post when you're back. Thank you.