Can't log in.

[RoomScape1]

I don't know if my IP changed - I haven't logged in in a while - but I should still have the same ISP. You can check the IP geo range and it'll be the same since I'm still living in the same place.

Profile: RoomScape
e-mal: <hidden>

I can't log in - not sure why. I'm pretty sure I remember my password as I use similar passwords on most sites but it's not letting me log in and if I try too many times then I'll get logged out.

If my email is different, can you please tell me which one it is? I have a handful of emails I use..literally, but the one listed is the main one I use.

Lastly, I'm pretty sure I activated 2FA last time I logged in. Since then, I broke my phone and got a new one and didn't bring the 2FA over - it messed up me logging into RS also. I wasn't sure about how to use it and everything. If there's any way that could be reset also then that would be amazing.

Skype is the same one that's listed everywhere - live:roomscape

Thanks!

 

[RoomScape1]

I think I created a thread last night but I haven't seen it yet so i'm making another one while assuming that my previous thread didn't go through for some reason.

Profile: RoomScape
Email: <hidden>
Skype: live:roomscape

I can't log in and am not receiving my email password resets. It could be possible that I have another email currently linked to my account but i'm not sure which one is linked. I have access to all of the emails I've ever made aside from <hidden> know the password to that email but haven't logged in to it in a while so hotmail wants me to recover it which I already failed one attempt...so there's that.

I also enabled 2FA but on an old phone that has since been sold and I am now thinking that I need that so i'm stupid for not getting the new authentication on my phone... I also have a new number so I think that affects it also.

Feel free to skype me. I also have a discord but rarely use it so I can get my name on that if you prefer. I also use other sites which I can verify since I have access to most of them to verify who I am.

 

[Moes]

Your e-mail is correct. I assume you tried to reset your password via your mail. Did you check our spam folder?

 

[RoomScape1]

-___-

Ok so i'm stupid. I see the email in spam but when I checked earlier I was looking for "Sythe". You guys don't have it named Sythe but some rs and good buy/sell name so I ignored it. I'm stupid, lol.

Ok so I can reset my password but I still have 2FA enabled. Any way to remove that?

 

[Moes]

Contacted you on powerbot. Waiting for confirmation

 

[RoomScape1]

I replied on powerbot.

 

[Moes]

Ok now please send a mail to [email protected] from your registered e-mail referring to this thread and I'll request 2FA removal.

 

[Moes]

2FA removal requested

 

[RoomScape1]

I sent the email. Put a link to the thread in the body.

 

[Moes]

Already requested removal

 

[Shin]

@RoomScape I've sent a password reset request to the newly requested e-mail on your account.

When logging in, please set a new, unique password and enable 2FA on your account.

Like this post when you're back. Thank you.