2FA Reset Needed

Discussion in 'Dispute Forum Archive' started by Unregistered (KaysHD), May 4, 2016.

2FA Reset Needed
  1. Unread #1 - May 4, 2016 at 8:29 PM
  2. Unregistered (KaysHD)
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    Unregistered (KaysHD) Guest

    2FA Reset Needed

    Hello,
    After a couple month hiatus from Sythe, I tried to log back on for the first time and realized that because I got a new phone since my last login, I no longer had access to the authenticator. Additionally, the reset code is on my old laptop which is not accessible for the foreseeable future. This is the first time this has happened so I'm not entirely familiar with the protocol. What information do I need to provide to regain access to my account and who can I reach out to about this?

    Much thanks,
    KaysHD
     
  3. Unread #2 - May 5, 2016 at 2:07 AM
  4. Jack
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    Jack The Infamous Spam Forum King
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    2FA Reset Needed

    Are you able to provide a paypal transaction ID for when you donated?
     
  5. Unread #3 - May 7, 2016 at 2:44 PM
  6. Unregistered (KaysHD)
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    Unregistered (KaysHD) Guest

    2FA Reset Needed

    I have looked long and hard through my paypal history. I remember that I went through a donation service, but cannot recall who, so the donation is lost in the sea of other transactions. Is there anything else I can do to prove ownership of the account?
     
  7. Unread #4 - May 8, 2016 at 2:19 PM
  8. Dave
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  9. Unread #5 - May 8, 2016 at 2:20 PM
  10. Dave
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    Dave Legend
    Legendary Steve Retired Administrator

    2FA Reset Needed

    Your IP isn't even remotely near the IP of the posts from that account, find the IP match or there won't be anything we can do
     
  11. Unread #6 - May 8, 2016 at 11:54 PM
  12. Unregistered (KaysHD)
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    Unregistered (KaysHD) Guest

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    I believe I was using a VPN during my time on Sythe, so my current IP is my real one. I'd like to provide whatever information I can to further this process. Also, added you on skype Dave :)
     
  13. Unread #7 - May 10, 2016 at 4:42 PM
  14. Dave
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    Sythe Awards 2013 Winner Former OMM Detective STEVE In Memory of Jon Poker Chip Pokémon Trainer (2)
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    Dave Legend
    Legendary Steve Retired Administrator

    2FA Reset Needed

    Lol, if you were using a VPN the entire time you were on skype and are now using your real IP you're pretty much screwed
     
  15. Unread #8 - May 12, 2016 at 8:18 PM
  16. Unregistered (KaysHD)
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    Unregistered (KaysHD) Guest

    2FA Reset Needed

    After a long time sifting through my PP history, I believe I've found the transaction ID for my donation.

    I'd be happy to provide any additional information to verify my identity and move this process forward.
     
  17. Unread #9 - May 21, 2016 at 11:07 PM
  18. Unregistered (KaysHD)
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    Unregistered (KaysHD) Guest

    2FA Reset Needed

    Any update?
     
  19. Unread #10 - May 23, 2016 at 2:12 PM
  20. Dave
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    Dave Legend
    Legendary Steve Retired Administrator

    2FA Reset Needed

    @Jack Goff

    tagged JackyG since I never told him you posted some PP info, he'll have to run it by moes
     
  21. Unread #11 - May 23, 2016 at 2:13 PM
  22. Dave
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    Dave Legend
    Legendary Steve Retired Administrator

    2FA Reset Needed

    Also what's your Paypal email linked to the transaction you stated?

    @Moes just so you can see this
     
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