LiveHelp

Matt · Oct 5, 2015

The FAQ is still mentioning LiveHelp, even though it doesnt exist anymore.

What is LiveHelp?

LiveHelp is a built in feature of the website where you can go and chat with a staff member whenever you have a question or problem with the site. However, it's not online all the time but if you need to talk to a moderator you can PM them.

We could replace the LiveHelp spot for SytheChat?

Tyler · Oct 5, 2015

Except nobody is usually on sythechat, let alone moderators.

anyways it should be removed

Laptop65 · Oct 5, 2015

Neither were / are used much. Just remove it altogether from the FAQ.

ASAPgang · Oct 5, 2015

I think a replacement would be better suit. Only if mods (or anyone for that matter) became more active within. Otherwise as laptop suggests, proviso should be removed as staff can be contacted via other means.

El Days · Oct 5, 2015

Is there a teamspeak?

DesireX · Oct 5, 2015

Yeah I don't think removing it will do much good or bad, but I reckon making the sythechat a more interesting thing or mods using it more would up its potential.

Dunworry · Oct 5, 2015

If the sythechat is showing more activity, as in there are usually a few members in there at any given time, I'd love to see mods make the effort to pop in every once and awhile. Seeing as it's mainly dead, I don't see a use for this atm.

PM works fine.

Matt · Oct 5, 2015

Replacing the LiveHelp spot with SytheChat doesn't necessarily mean we have to talk about mods

The LiveHelp is currently in the "Sythe.org and how it works" section which is the perfect section to talk about SytheChat. We could just replace that whole paragraph with its description since it's one of the only thing that isn't in FAQ.

I believe there should be a mention of SytheChat in FAQ to explain what it is and what it does. However, if you guys feel SytheChat shouldn't be in FAQ because of its activity, we should at least remove the whole LiveHelp part

ASAPgang · Oct 5, 2015

THERSG0D said:
Replacing the LiveHelp spot with SytheChat doesn't necessarily mean we have to talk about mods The LiveHelp is currently in the "Sythe.org and how it works" section which is the perfect section to talk about SytheChat. We could just replace that whole paragraph with its description since it's one of the only thing that isn't in FAQ.

I believe there should be a mention of SytheChat in FAQ to explain what it is and what it does. However, if you guys feel SytheChat shouldn't be in FAQ because of its activity, we should at least remove the whole LiveHelp part

I see where you're coming from. As such I think that Sythe Chat should be incorporated in the FAQ so that newer users know about the service. Regardless of whether or not it is currently active.