Paypal chargebacks

apataisondrugs · Mar 26, 2014

So, I used to have a minecraft server where I won several amounts of € all of this payments were made via paypal using a website (enjin.com), a guy bought a rank for near 20€ and he payed with one of this payment buttons:

I want to know if he can chargeback it.
If you need more information, please tell me and I'll post it ASAP.

Thank you!

Lean · Mar 26, 2014

Yes he can charge back with paypal. In order to prevent this from happening you'll need to acquire personal information from individuals when they purchase ranks.

apataisondrugs · Mar 26, 2014

leanbean901 said:
Yes he can charge back with paypal. In order to prevent this from happening you'll need to acquire personal information from individuals when they purchase ranks.

I have all his personal information becouse he payed by credit card, will that work?
Also in the payment receipt there's written the word "elite" that was one of our ranks, will that help or something?

S · Mar 26, 2014

apataisondrugs said:
I have all his personal information becouse he payed by credit card, will that work?
Also in the payment receipt there's written the word "elite" that was one of our ranks, will that help or something?

Depends if it was from his account/not/his information or not. He can also simply claim his PayPal was hacked if he used a proxy to send said funds from.

apataisondrugs · Mar 27, 2014

SellerMan said:
Depends if it was from his account/not/his information or not. He can also simply claim his PayPal was hacked if he used a proxy to send said funds from.

He doesn't even know what's that, so he used same IP and everything in all the payments he done with paypal (He paid to a bunch more of servers) Will that be enough to avoid the chargeback?