Buying Upgrade - 10m

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Sound couldn't upgrade my account because I've been charged back and he was using a phone :(

I'm confused, are you buying an upgrade, or are you trying to buy JCoins to unlock your account?
Or, was your account locked in the past, so now Jagex has limited your Payment options? (I'm guessing it's this one?)
 
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I'm confused, are you buying an upgrade, or are you trying to buy JCoins to unlock your account?
Or, was your account locked in the past, so now Jagex has limited your Payment options? (I'm guessing it's this one?)

Sorry, I probably didn't make that clear enough. It's "Or, was your account locked in the past, so now Jagex has limited your Payment options? (I'm guessing it's this one?)"
 
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