BloodAndInk
Member
- Joined
- May 13, 2012
- Sythe Gold
- 0
- Messages
- 56
I let them powerlevel my Defence from 53-70 on my new tank.
After the powerlevelling was completed i log back onto my account to find 15m or so missing. After contacting livechat, they sent me an email of my account before they started powerlevelling apparently. The screenshots show no money on my account.
The screenshot also shows me in Lumbridge and I wasn't in Lumbridge when i gave them my details. They have removed the cash then taken the 'before' pictures.
This is twice this has happened now with Usfine. Will not be using them again.
CHATLOG WITH USFINE:
Ash: When i logged back onto my account after my rder was completed, 15M has gone missing from my account!
Ash: this is the second time items have gone missing whilst powerlevelling with usfine!
meddy chu: Give me one moment please, while I check up your order, I'll be right with you!
Ash: ok
Ash: the last time this happened, you told me to email jee, which i did and nothing happened!
meddy chu: i am so sorry
Ash: why has this money been taken from my account?
meddy chu: check your email ,plz
Ash: i checked it, why?
meddy chu: when we finsihed eyour order ,you staff in still on your acc
Ash: so why has money been taken?!
Ash: After checking history in grand exchange I can see you sold items - so where's the cash for those?
Ash: it seems to me like you removed the cash before taking the screenshots as i wasn't logged in lumbridge when i gave you my details and the screenshot shows this!
Ash: I think this service given to loyal customers is disgusting
meddy chu: i know !
After the powerlevelling was completed i log back onto my account to find 15m or so missing. After contacting livechat, they sent me an email of my account before they started powerlevelling apparently. The screenshots show no money on my account.
The screenshot also shows me in Lumbridge and I wasn't in Lumbridge when i gave them my details. They have removed the cash then taken the 'before' pictures.
This is twice this has happened now with Usfine. Will not be using them again.
CHATLOG WITH USFINE:
Ash: When i logged back onto my account after my rder was completed, 15M has gone missing from my account!
Ash: this is the second time items have gone missing whilst powerlevelling with usfine!
meddy chu: Give me one moment please, while I check up your order, I'll be right with you!
Ash: ok
Ash: the last time this happened, you told me to email jee, which i did and nothing happened!
meddy chu: i am so sorry
Ash: why has this money been taken from my account?
meddy chu: check your email ,plz
Ash: i checked it, why?
meddy chu: when we finsihed eyour order ,you staff in still on your acc
Ash: so why has money been taken?!
Ash: After checking history in grand exchange I can see you sold items - so where's the cash for those?
Ash: it seems to me like you removed the cash before taking the screenshots as i wasn't logged in lumbridge when i gave you my details and the screenshot shows this!
Ash: I think this service given to loyal customers is disgusting
meddy chu: i know !


