About PlayerAuctions customer support

[Epv]

I have heard lots of people saying that PlayerAuctions customer support is almost "non-existent", but I don't think it is, or I just got lucky getting an answer so quickly.
I mailed them this:

Subject: Regarding my account at PlayerAuctions

When I registered at your site "PlayerAuctions.com" and was going to type in my desired username, I
accidentally bumped some keys. I had to remove some chocolate sauce from my keyboard.
I registered the account at this email adress, "[email protected]".
My account name at PlayerAuctions is right now "Elvnqqqqqqqqqww", and I don't want my account name to be like that.
I don't want to make a new account, because that would make me break one of your rules. So I'm asking you, it would be very appreciated if you could change my name to: "Elvin_".
If you need my password too, please reply to this email and I will send it to you, to prove that I really own the account.
I'm really interested in starting using your site, so changing my name, will result in me using PlayerAuctions.

Sincerely, Elvin.

And within one minute I got this answer:

Dear Customer,

Thank you for contacting us.

Your username has been changed to " Elvin_"


Please feel free to contact us if you have any additional questions.


Sincerely,

 

[Tiemen]

Try their customer service for more serious things like payments that take hours to get verified and you'll know where the rumours come from

 

[Epv]

Try their customer service for more serious things like payments that take hours to get verified and you'll know where the rumours come from

I thought so too, but now I know that they at least read their emails.