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Need help recovering

nocturnal

Active Member
Joined
Feb 26, 2011
Sythe Gold
0
Messages
193
Ok. So I have an account with 51 negative days and I'm not gonna pay for them, just wanna get the char recovered without it.

I tried writing to [email protected] explained them that I was a little child when my friend offered me the mebership, blblablam then I realised that the memb was stolen and I got banned. Tried asking them for giving another chance etc.

But then I got this answer from billingsupport (looks liek they didn't read what I was writing -.-)

Hi there,

Thank you for contacting Jagex Billing Support.

The reason you can’t currently access the game is because payments made to us in 2007 have been disputed.

Disputes usually happen when the cardholder contacts their bank to claim that the payment was made without their authorisation. When this happens, we repay the cost of membership to the cardholder and pay substantial fees to the bank.

As we’ve returned the money and paid the bank for the process, your account has had access to member’s benefits which have not been paid for. As such, we have blocked your account from gaining access to the game until the required amount has been repaid.

You can click here to repay the 2 months of credit, which will cover both the amount owed and the amount that we were charged. You will then be able to play.

For repayment we accept the following:
PayByCash (many payment forms accepted through PayByCash)
Wallie Card (Europe and Mexico)
RuneScape Game Cards (See here for a full list of retailers)
Ultimate Game Cards (See here for a full list of retailers)

When you have repaid the negative credit on the account, please contact us and we will remove the block on the account.

Need more help? Visit the billing section of our Knowledge Base by clicking here.

Hopefully we’ll see you back in game soon. J
If you have any further issues, please do not hesitate to contact us again and we’ll be happy to assist. Please also reply to let us know if this email was helpful – we love to get feedback!

Kind regards,
Mod Rupz
Jagex Billing Support

Any ideas what shuld I write them? Thought of trying emailing them and pretending to be a father/mother.
 
You have to pay up what you owe, I have an account with -180 Days which I will be paying up soon.
 
They will not give it back until you pay, also when you email parents you dont need to act like mum or dad just explain that its an emergency and you have "nowhere else to turn"
 
Back in 2003 I feel for a "guide" that was to get free Runescape membership. I had no idea I was using a stolen credit card, thought it was just a random number that gets you free membership. Since 2003 this account still has negative credit I must pay back to get access. I really don't think you have much of a chance or any way around it other than paying them. The fact that Jagex has become money hungry won't help you here either.
 
You have to pay up the fee man. If you dont, you wont get it back.
 
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