'07 account locked. What do!

[lomboro]

Created account a month ago, bought membership via PayPal.
Used account pretty much daily and never logged in from other IP than my own.

Today my account got locked. I tried to unlock with all the information like PayPal invoice ID and all that stuff. I know absolutely everything about account and I entered everything in recovery form.

After first attempt my appeal got ACCEPTED and I changed the password. Then after trying to log in after successful appeal it says locked AGAIN (wtf). I try to appeal 2nd time and get denied after few minutes. I try to appeal 3rd time and get denied after 1 hour. I try to appeal 4th time and get denied pretty much instantly.

I have over $300 worth of gold in that account. What would you advise me to do in order to unlock it? Maybe e-mail Jagex or try to appeal after a few days?

 

[BuyRS2007]

do you know why its locked?

 

[lomboro]

I think it just says "we think someone has access to your account".

 

[BuyRS2007]

maybe your ip got changed? or your computer has a virus on it?

run a virus scan.

 

[Soviet Union]

I have over $300 worth of gold in that account.

I am assuming you RWT? If so I swear that not so long ago instead of Jagex banning accounts they would just lock them? Not sure if this is the case again. I could be completely wrong. You could try [email protected]

 

[lomboro]

maybe your ip got changed? or your computer has a virus on it?

run a virus scan.

Same IP. I use ESET, MalwareBytes and common sense so I don't think I have a virus.

I am assuming you RWT? If so I swear that not so long ago instead of Jagex banning accounts they would just lock them? Not sure if this is the case again. I could be completely wrong. You could try [email protected]

Yes, I do RWT. Are you sure this is the correct e-mail to contact?

 

[TradeFortress]

Created account a month ago, bought membership via PayPal.
Used account pretty much daily and never logged in from other IP than my own.

Today my account got locked. I tried to unlock with all the information like PayPal invoice ID and all that stuff. I know absolutely everything about account and I entered everything in recovery form.

After first attempt my appeal got ACCEPTED and I changed the password. Then after trying to log in after successful appeal it says locked AGAIN (wtf). I try to appeal 2nd time and get denied after few minutes. I try to appeal 3rd time and get denied after 1 hour. I try to appeal 4th time and get denied pretty much instantly.

I have over $300 worth of gold in that account. What would you advise me to do in order to unlock it? Maybe e-mail Jagex or try to appeal after a few days?

We have enough dust on the server. Please don't be a bunny. Refute the right details or create a new account and have another go, and please quit spamming... I don't have much bandwidth.

 

[lomboro]

We have enough dust on the server. Please don't be a bunny. Refute the right details or create a new account and have another go, and please quit spamming... I don't have much bandwidth.

Thanks man, that helped.

I know absolutely all passwords and I know PayPal invoice ID, I know IP and ISP (cause it's the same lol), creation date, etc... I know absolutely all the details.

 

[Elena]

I would give it a few days and then try again. See what happens