Mandatory account warranty

Recovery is agreed upon, but account locks? If the user who purchases un-registered legacy account does not follow TOS to update the information, is the seller still liable in this scenario? Will Sythe overrule TOS and enforce 30 day recovery?

 

The old solution is too much of a one-size-fits-all approach. Things have changed and continue to change, which is exactly why a rigid model no longer works. Moreover, it somewhat relies on the consistency and predictability of Jagex’s systems. It should be up to sellers and buyers to speculate on that together.

Regarding the point about customers being inexperienced, I believe—and if I recall correctly, Andy has mentioned this as well—that the entire community has matured over the past few years

Not to mention the principle of contractual freedom—which I’m not going to write an essay about this time —but it fits a platform like Sythe and aligns with the founder’s vision

 

Support. I don't really do much business in the account market personally but this works towards overall contractual freedom which is a great thing to have.

 

I support this 90%. I sell a lot of high quality accounts with explicit written contracts. Warranty should be between the buy and seller to set w/e terms they want regarding locks/bans/disables. There should be a mandatory minimum for recoveries as we don’t want people selling hacked or unsafe accounts. As far as account disables go with jagex accounts buyers can be bad actors. IE: buy an account bot it for 28 days request an account disable from the jagex website report on sythe and then sythe mods will give them a full refund with no way for sythe or anyone to prove it wasn’t the sellers fault.

 

Fully agree, still for higher value accounts which seller claims to be original owner to IMO successful recovery proof should be provided, and ideally if in any way possible, whole process recorded so the recovery info provided can be in some way validated, for any case seller doesnt claim to be O.O asking for this would be pointless

Perhaps a possible modification could be that specific type of sales or accounts by default are assigned different refund policies, because i can fully relate with having a hard time getting customer to want to discuss ToS right as they are wanting to buy the product (Ex: Tutorial accounts receive no warrantly after a week, if recovered claimed proof must be provided by buyer for seller to issue refund) Or something around those lines type of stuff

Pd: would be nice to have some sort of dump all your knowledge "how runescape account stuffs work", as theres always some uncertainty on their methods, non explicit ways of operating etc, for example i dont know sh*t about how can requesting to delete your data can affect jagex accounts and characters within
Ofc this is very utopical and hard to moderate but mhm

 

Multiple type of accounts is being sold in market. For example, premade, direct from players, reselling accounts, creating own Ids and training them for selling. All of them pose different type of challenges. For example, premade accounts are much harder to recover as compared to the accounts purchased directly from players. Similarly, if account is created on another IP and trained by someone else, there is a good amount of risk that the trainer can reclaim the account (even without the original recovery details).

So, to go ahead with the one-month warranty refund might not be even worth it. It seems as hollow as the current system is, buyers are simply without any protection when one month has passed. Similarly, the genuine sellers also get scammed many times due to the limitations on part of jagex's system and one month would mean the shady buyers can make use of this period to scam. Judgement should be based on case-to-case basis and fair to the buyer and seller. A time limit unfortunately doesn't solve the problem and having a fixed time interval is easy for admin but might not result in fairness to sellers and buyers.

 

Support.

Having rules that trump people agreeing to alternate rules is the most Hitler shit I've ever heard of.