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Remove email?

Discussion in 'RuneScape 3 General' started by Pkpkpk, Mar 3, 2010.

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  1. Pkpkpk

    Pkpkpk Guru
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    Remove email?

    Someone stole my account, I got it back, now it has an email registered. How can I get rid of the email?...
     
  2. Greg

    Greg Retired
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    Remove email?

    Account Settings
    Email Settings
    Scroll down to I do not want to receive emails from jagex anymore
    ect.
     
  3. Pkpkpk

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    Remove email?

    it asks for the email registered. I don't know it. I tried his msn and paypal email. Neither.
     
  4. PublicityFtF

    PublicityFtF Guru
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    Remove email?

    You need to contact the Jagex staff and explain your situation. They'll decide if an e-mail removal is warranted, but don't worry! This system, unlike many other Jagex systems, is your friend.

    Use this link to contact them: http://www.jagex.com/corporate/Contact/contact.ws
     
  5. Pkpkpk

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    Remove email?

    So I need to write a letter and send it with all the information??

    "Customer support questions incorrectly sent to an email address above will be deleted!

    Jagex's registered address is:

    Jagex Ltd.
    St. John's Innovation Centre
    Cowley Road
    Cambridge
    CB4 0WS
    United Kingdom "
     
  6. gh0st_f4ce

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    Remove email?

    If you don't know what the registered email is, you won't be able to remove it yourself. No, you don't have to write them a letter and mail it to them. Just send them a message through customer support on the website explaining your situation.
     
  7. Pkpkpk

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    Remove email?

    Where can i send the message from? Link/directions?
     
  8. PublicityFtF

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    That's how I removed my last e-mail. You need to email the billing support e-mail address.
     
  9. Pkpkpk

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    Remove email?

    Stop giving me this link! There is no contact info there!

    "Customer support questions incorrectly sent to an email address above will be deleted!"

    That's not the way to go.
     
  10. Pkpkpk

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    Remove email?

    "This form is for technical problems with loading or playing the game only!"

    That wont work :/
     
  11. Kahl

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    Remove email?

    If you go to set a new one, and leave the current email box blank, it will send a code to the email you want to change to, it will also tell you the CURRENT email (so you know what the other person set it as), and if you enter the code from your email the change will take place in 14 days.


    I've looked into it myself, and this is the best solution.
     
  12. Pkpkpk

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    Remove email?

    Wait huh? How does this work? I go to change my email on runescape, leave it blank, it gives me an error, and I wait 2 weeks and they'll send me a code? o_O sounds fake.
     
  13. bloodymager

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    Remove email?

    hack their email account thats what i did. gf hacker :)
     
  14. unrealman

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    Remove email?

    When that happened to me, i just posted on the forums my situation and they cleared my email in like 10 minutes lol.
     
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