Remove 2fa... lost backup code

Discussion in 'Dispute Forum Archive' started by OSRS Pro 2fa Removal, Dec 17, 2018.

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Remove 2fa... lost backup code
  1. Unread #1 - Dec 17, 2018 at 7:16 PM
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    Remove 2fa... lost backup code

    Hello.. Needing to remove 2fa.. lost the backup code for Sythe..
     
  3. Unread #2 - Dec 18, 2018 at 6:29 PM
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    Remove 2fa... lost backup code

    Still waiting on removal of 2fa.. Can anyone see this???
     
  5. Unread #3 - Dec 18, 2018 at 6:57 PM
  6. Shin
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    Remove 2fa... lost backup code

  7. Unread #4 - Dec 19, 2018 at 6:39 PM
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    Remove 2fa... lost backup code

    Posting from a home IP right now, Current email is [redacted], Discord is Jonathan#6153 unique id of 160991036909420544. Anything else needed?
     
    Last edited by a moderator: Dec 27, 2018
  9. Unread #5 - Dec 27, 2018 at 12:52 AM
  10. Gen
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    Remove 2fa... lost backup code

    Hey OSRS Pro,

    Can you provide your recovery phrase or perhaps an ID picture to match your registered birthday? (You may block out any irrelevant information)

    Hint for your recovery phrase: o*******3
     
  11. Unread #6 - Dec 27, 2018 at 3:43 AM
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    Remove 2fa... lost backup code

    Honestly @Gen, no. I got a new phone and all my info was on that. My registered Birthday isn't correct. I always make up that info, so my personal info isn't on websites. I can update that if need be though. Have I not provided two of the required proof(s)? Can respond on Discord if need be.
     
  13. Unread #7 - Dec 27, 2018 at 5:31 AM
  14. Gen
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    Remove 2fa... lost backup code

    You have, but please note for a 2FA removal:

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    So what we currently have from you is your home IP.

    I suggest trying to remember your recovery phrase, here's another hint: o**s****3
     
  15. Unread #8 - Dec 27, 2018 at 12:41 PM
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    Remove 2fa... lost backup code

    @Gen Made it over a year ago lol, hasn't crossed my mind since I made it. Just stored on my past phone. As it told me not to save that info to my computer, such as the backup code. Or I'd have it, lol. I do intend on writing it down and keeping it that way in the future.
     
  17. Unread #9 - Dec 30, 2018 at 10:59 PM
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    Remove 2fa... lost backup code

    Still waitinggggg. I really don't know, I set it a year ago, it could be anything. But as you have said, I've provided the necessary info, I can update the info for current situations and store them in a more secure place that isn't electronic.. But it's been 2 weeks.. Can I please get this removed?
     
  19. Unread #10 - Dec 31, 2018 at 2:04 PM
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    Remove 2fa... lost backup code

    Pic of my license for @Gen

    [redacted]
     
    Last edited by a moderator: Dec 31, 2018
  21. Unread #11 - Dec 31, 2018 at 2:08 PM
  22. Gen
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    Remove 2fa... lost backup code

    Sorry for the delay.

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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