League Shack issues

allow me to preface this by saying i recieved my account from the seller, this report is due to replacement

okay, so league shack has a guarantee that if your acc is banned that he will replace. my account was banned on 6/27/17, which i proceeded to contact the seller both through the site and skype, sending all needed screenshots to his email through his site support. he ignores me for nearly a month (until yesterday when i posted on his public thread rather then trying to handle it privately)

i sent him my original invoice, a picture of the account being banned and not being able to purchase overwatch on the same account again because of that, and everything he asked for besides the email from blizzard saying i was banned (because that is on my email that is only on my home pc, i'm away from home for 2-3 more weeks) however i have provided proof that it was banned and i believe it to be sufficient enough. he ignored me for nearly a month (and btw still havent gotten a response through email from the site, hmm) - now he is demanding that specific email even though i provided proof the account was banned, which i cant get to for another 2-3 weeks - only to risk being ignored for another subsequent month like before. i would like the account that was promised if the account was banned for sale of account. below are pictures of our conversation (please note the dates of me being ignored and the date today)

Leagueshack by omgitzkakashi

 

Hello,

When dealing with "omg_itz_kakashi" I asked him to provide a screenshot of the original email showing that there was an email change. I also asked for him to provide the email that he received from blizzard showing that the account was banned. This is so I know he changed the email I gave to him and so I know the account was banned.

After I received those I would gladly issue him a replacement or refund. He was unable to provide them. He told me he was away for 2-3 weeks and was unable to get access to that information as he was gone from his home computer. I told him I need that information so either we need to wait 2-3 weeks before you can provide me it and if you think my judgement is unfair to open a dispute on sythe.

He provided me with a picture of a random blizzard account requesting for the email to be changed (how do I know it was my account? it wasnt the same email), and a picture of a screen saying an account was banned. That picture did not show any evidence that it was related to the account I sold him. It was just a picture saying that an account was unable to play overwatch (picture provided nothing that the photo was linked to the account I sold him).

I am going to copy and paste our skype conversation in the chat. This is directly copy and pasted from skype. I will provide screenshots if he says anything quoted is incorrect.

 

[19/07/2017, 3:39:29 AM] LeagueShack®: Call – no answer
[19/07/2017, 9:31:29 AM] LeagueShack®: ?
[19/07/2017, 9:32:42 AM] Kakashi Hatake: Dude the account I bought was banned it has been a month almost of me contacting for a new account
[19/07/2017, 9:33:06 AM] Kakashi Hatake: It was banned for sale of account and I've tried contacting since June 27
[19/07/2017, 9:34:04 AM] LeagueShack®: For which game ? And please send the invoice ID and screenshots of the problem
[19/07/2017, 9:35:03 AM] Kakashi Hatake: Overwatch, I can access the invoice but am not at my personal pc I'm on phone so can't screenshot the account I've sent it over email on site in late june
[19/07/2017, 9:36:45 AM] LeagueShack®: When you're back on your pc send it over to me again. I need a screenshot of an email change request from a month ago also
[19/07/2017, 9:37:08 AM] LeagueShack®: Once I get that, I will replace the account
[19/07/2017, 9:38:32 AM] Kakashi Hatake: Screenshot_20170718-183800.png
[19/07/2017, 9:38:45 AM] Kakashi Hatake: Screenshot_20170718-183747.png
[19/07/2017, 9:38:58 AM] Kakashi Hatake: Screenshot_20170718-183626.png
[19/07/2017, 9:39:11 AM] Kakashi Hatake: Screenshot_20170718-183617.png
[19/07/2017, 9:40:27 AM] Kakashi Hatake: I've sent 4 screenshots of all avail info, I won't be back at personal pc for the screenshot of account for some time but it's been almost a month mate and I've sent it via the email before
[19/07/2017, 9:41:53 AM] Kakashi Hatake: Mate don't tell me you blew me off after I sent please don't tell me that's it I've been extremely patient bro
[19/07/2017, 9:49:58 AM] LeagueShack®: I'll be home in about 2 hours to take a look, will you be on still ?
[19/07/2017, 9:50:11 AM] LeagueShack®: I'm currently just on my phone while I'm at work
[19/07/2017, 9:50:31 AM] Kakashi Hatake: Can't you see screenshots on phone that's what I sent them from mate
[19/07/2017, 9:51:23 AM] Kakashi Hatake: I'll be on my phone Skype it's just I'm frustrated bud do you understand? I don't mean to be rude but it's been almost a month and I've been super honest with you even when your CC was still on account mate
[19/07/2017, 9:51:25 AM] LeagueShack®: You won't be available in 2 hours ?
[19/07/2017, 9:51:52 AM] Kakashi Hatake: I will have my phone on me which has Skype but not at a pc
[19/07/2017, 9:52:29 AM] LeagueShack®: Okay, I'll let you know when I'm off work
[19/07/2017, 9:52:49 AM] Kakashi Hatake: Mate do you promise in two hours you'll get back to me
[19/07/2017, 9:53:23 AM] Kakashi Hatake: I've sent the invoice from PayPal, receipt from website and email and password change request screenshots that's all I have access to atm
[19/07/2017, 9:53:55 AM] LeagueShack®: Yeah, I'll prob be within an hour. But latest 2 hours
[19/07/2017, 9:55:14 AM] Kakashi Hatake: Okay, thank you
[19/07/2017, 11:53:40 AM] LeagueShack®: Can you please show that the email in the picture you showed me is related to the account I originally sent you, and I need the email of blizzard issuing you the ban
[19/07/2017, 11:55:44 AM] Kakashi Hatake: The email from Blizzard is on my PC, I sent that in the email I sent almost a month ago mate I don't know how to show it is to the account it's under the name you put though (Scott) that's not my name
[19/07/2017, 11:56:14 AM] Kakashi Hatake: That was the account you sent me Nate I changed the email to that one don't know how to say anything
[19/07/2017, 11:56:19 AM] LeagueShack®: Just show me the original email changes in the email account I sent you
[19/07/2017, 11:56:35 AM] LeagueShack®: You should have received the email usernameassword
[19/07/2017, 11:57:33 AM] LeagueShack®: I jus need the email showing that you changed the email to the account
[19/07/2017, 11:57:44 AM] LeagueShack®: Because I have no idea if that email is linked to the account I originally sent you
[19/07/2017, 11:58:08 AM] LeagueShack®: And since it was banned, I need to see the email ban notice they sent to your email
[19/07/2017, 11:59:07 AM] Kakashi Hatake: That is on my email I made specifically for the account, I sent that over weeks ago, I shouldn't have to wait again after I already sent. I'll look for the email change thing
[19/07/2017, 11:59:49 AM] LeagueShack®: I can’t located that email you sent me, can you resend it?
[19/07/2017, 12:01:55 PM] Kakashi Hatake: It is on my PC, not my mobile. I sent the email change thing I'll send again
[19/07/2017, 12:02:07 PM] Kakashi Hatake: Screenshot_20170718-210123.png
[19/07/2017, 12:03:30 PM] Kakashi Hatake: The battle tag is on the top
[19/07/2017, 12:03:37 PM] Kakashi Hatake: Of the email
[19/07/2017, 12:03:46 PM] LeagueShack®: I need the email of the original email I sent you
[19/07/2017, 12:04:21 PM] Kakashi Hatake: Screenshot_20170718-210410.png
[19/07/2017, 12:04:36 PM] Kakashi Hatake: Was never able to access as idk how to access @163
[19/07/2017, 12:05:13 PM] LeagueShack®: I changed it for you?
[19/07/2017, 12:05:31 PM] LeagueShack®: Can you copy and paste the whole previous conversation? My old pc crashed and I have none of the chat logs
[19/07/2017, 12:06:27 PM] Kakashi Hatake: Screenshot_20170718-210547.png
[19/07/2017, 12:06:37 PM] LeagueShack®: Since I sold you that account I’ve sold 60+ overwatch accounts. I don’t personally play the accounts myself, its bought from a supplier. I don’t even have the game installed on my computer
[19/07/2017, 12:06:42 PM] Kakashi Hatake: Screenshot_20170718-210552.png
[19/07/2017, 12:06:54 PM] LeagueShack®: Just copy and paste it
[19/07/2017, 12:07:03 PM] Kakashi Hatake: Screenshot_20170718-210556.png
[19/07/2017, 12:07:18 PM] LeagueShack®: I need to see where I changed the details for you
[19/07/2017, 12:07:26 PM] Kakashi Hatake: I'm on mobile I can't copy oaste
[19/07/2017, 12:07:46 PM] LeagueShack®: Because if it was me that did it, ill give you the replacement. But if you did it by yourself I need a picture showing the email change on the original email
[19/07/2017, 12:08:06 PM] LeagueShack®: I don’t usually change the email, as I don’t even know how that email website works
[19/07/2017, 12:08:48 PM] Kakashi Hatake: I think I may have changed it, I don't see it in there. Need to find out how to get to the websire
[19/07/2017, 12:09:43 PM] LeagueShack®: I am not calling you a scammer or anything, but there has been many cases where customers when far measures to fraudulently get a refund, and abusing my policy.
[19/07/2017, 12:09:53 PM] LeagueShack®: went*
[19/07/2017, 12:10:29 PM] LeagueShack®: Which is why I changed the policy to refunding an account if it was banned, or issues that were out of the customers control
[19/07/2017, 12:11:02 PM] LeagueShack®: When are you able to get to a pc?
[19/07/2017, 12:12:09 PM] LeagueShack®: All I need is original email change, and picture of email ban and I will either fully refund you or give you a replacement that has stats near to where you were before the account was banned to compensate
[19/07/2017, 12:12:36 PM] Kakashi Hatake: Screenshot_20170718-211135.png
[19/07/2017, 12:13:05 PM] Kakashi Hatake: No email there, only have one from new email
[19/07/2017, 12:13:23 PM] Kakashi Hatake: I'm not trying to scam mate I've been waiting patiently a month mate
[19/07/2017, 12:13:40 PM] LeagueShack®: When are you able to get to a pc?
[19/07/2017, 12:14:04 PM] Kakashi Hatake: I don't want a refund of money only a new account to play the game. Not for 2 weeks is my personal pc I'm at family
[19/07/2017, 12:14:16 PM] Kakashi Hatake: Won't be home for 2-3 weeks mate
[19/07/2017, 12:14:51 PM] LeagueShack®: :/
[19/07/2017, 12:15:01 PM] LeagueShack®: You can’t locate the old email you sent me?
[19/07/2017, 12:15:38 PM] Kakashi Hatake: It's on my email I made specifically for overwatch which is on my PC, no idea of the password or I would
[19/07/2017, 12:15:54 PM] Kakashi Hatake: I just scoured my emails on phone emails to make sure it was that one
[19/07/2017, 12:17:13 PM] Kakashi Hatake: If you can't give me a replacement it's understandable that you want more proof but mate I've been waiting almost a month of patient waiting, I think it's clear I'm not trying to scam you I just really want to play :/
[19/07/2017, 12:17:39 PM] Kakashi Hatake: So I can understand it's just hurtful that I've been nothing but honest and I can't play now
[19/07/2017, 12:19:33 PM] LeagueShack®: My old pc crashed, I don’t have any old conversations. I was just aware of this today. I had no sythe pm’s or anything telling me about it
[19/07/2017, 12:20:33 PM] Kakashi Hatake: I tried contacting through site and Skype, just today went on sythe to try and went through Skype and site again
[19/07/2017, 12:20:59 PM] Kakashi Hatake: Screenshot_20170718-212050.png
[19/07/2017, 12:21:31 PM] Kakashi Hatake: This pic will show June 27 is when I first tried contacting
[19/07/2017, 12:24:17 PM] LeagueShack®: I don’t have enough proof that the account was banned, or if that account was even originally mine. I just need a picture of the email showing the account was banned and a picture of the original email accounts email change. If you can’t get to your old pc with the files then we’ll have to wait 2-3 weeks until you said you were home again. If you think my judgement is unfair then you can also open a dispute on sythe. Sorry.
[19/07/2017, 12:27:34 PM] Kakashi Hatake: Mate I've sent the picture of the email account (163) and the email I got saying I changed emails (Gmail) I didn't get one on 163 email I just checked. The receipt I got from the transaction has that 163 email in there I feel as if I've provided sufficient proof that I purchased the account and have waited almost a month patiently with no response
[19/07/2017, 12:27:55 PM] Kakashi Hatake: They never sent an email to 163 only my gmaul about the email chanfe
[19/07/2017, 12:28:06 PM] LeagueShack®: Can you atleast provide the picture of the account being banned?
[19/07/2017, 12:31:17 PM] Kakashi Hatake: I sent all of this in my original email to you guys mate, the screen cap is on my PC - not my phone. All of my info is in my notepad. Not to be rude but if I would have had a timely response I would be able to provide this easily but it's a month later and I'm away from home. Mate I'm not trying to scam you out of $35 account for a bloody month I just think it's a bit ridiculous do you understand where I'm coming from
[19/07/2017, 12:31:36 PM] Kakashi Hatake: I'm just trying to get this sorted
[19/07/2017, 12:38:56 PM] Kakashi Hatake: Mate please just be decent bout this all and help me out, I've been nothing but honest even so much as telling you that you left credit cards on the account and not used thek
[19/07/2017, 12:39:17 PM] Kakashi Hatake: I'm an honest bloke and I've proven that mate, please don't fuck me bro
[19/07/2017, 12:39:58 PM] Kakashi Hatake: If I have to wait weeks again who is to say I get a response before another month mate I can't do that
[19/07/2017, 12:40:25 PM] Kakashi Hatake: I'm going to the bath, hope to come back and see a decent response from you lad
[19/07/2017, 12:53:59 PM] Kakashi Hatake: So it looks like just fuck me then right mate
[19/07/2017, 12:54:25 PM] LeagueShack®: I am not fucking you, I just need the pictures and I will give you a replacement or refund
[19/07/2017, 12:56:30 PM] Kakashi Hatake: Mate I sent nearly a month ago with no correspondence returned. I don't want to wait a total of two months because of poor communication bud when I sent everything already I've provided everything I can at the moment and I believe it to be fair. I would like to do business again sometime but if this is how it will be left off I suppose I will not be
[19/07/2017, 12:56:43 PM] Kakashi Hatake: Don't want to wait two months for fuck all mate
[19/07/2017, 12:57:15 PM] Kakashi Hatake: I've provided everything I can including the receipt and screenshots of me trying to contact with no an
[19/07/2017, 12:57:21 PM] Kakashi Hatake: I've provided everything I can including the receipt and screenshots of me trying to contact with no answers
[19/07/2017, 12:59:20 PM] Kakashi Hatake: Really mate now you've done that it's clear you're just trying to fuck me and do nothing about your guarantee then
[19/07/2017, 1:02:36 PM] LeagueShack®: I need the picture of the account being banned
[19/07/2017, 1:02:45 PM] LeagueShack®: You’re claiming the account is banned but not showing me an account ban email
[19/07/2017, 1:03:34 PM] Kakashi Hatake: I have told you I sent a month ago, the best I can do is show you I can't purchase overwatch account
[19/07/2017, 1:03:44 PM] Kakashi Hatake: Which was going to be my first course of action
[19/07/2017, 1:03:57 PM] Kakashi Hatake: IMG_20170718_220251.jpg
[19/07/2017, 1:04:07 PM] Kakashi Hatake: If this isn't sufficient idk what is
[19/07/2017, 1:25:10 PM] Kakashi Hatake: ?
[19/07/2017, 10:02:24 PM] Kakashi Hatake: Okay dude I gave you what you wanted that is completely sufficient you can not tell me it's not and now you're ignoring me
[19/07/2017, 10:02:49 PM] Kakashi Hatake: What you wanted was proof if being banned and there it is, that's all I can get when away from PC
[19/07/2017, 10:03:22 PM] Kakashi Hatake: I think that is completely fair mate and I've been patient and gotten everything else you've asked
[19/07/2017, 10:03:44 PM] LeagueShack®: I need an email of the account being banned, if you can't provide that and don't believe I am being fair then open a dispute on sythe
[19/07/2017, 10:04:37 PM] Kakashi Hatake: "Can you at least provide a picture showing the account is banned" is what you said
[19/07/2017, 10:04:43 PM] Kakashi Hatake: That is completely sufficient
[19/07/2017, 10:07:37 PM] Kakashi Hatake: I've done everything you've asked and you're just fucking me mate how is that fair? You don't respond for a month and then get upset because I can't get into my email that is completely unprofessional. I'm positive you sold accounts in that time so the fact you couldn't respond to someone is highly suspicious
[19/07/2017, 10:08:15 PM] Kakashi Hatake: I don't want to open a dispute because it can ruin ppls reps but if you refuse to be decent with me when I've been nothing but honest with you it looks like I'll have to
[19/07/2017, 10:08:23 PM] LeagueShack®: When I said that I meant the original email picture. Once I get those then I will issue you a refund.
[19/07/2017, 10:09:09 PM] Kakashi Hatake: You did not say that you just said proof it's banned, so I'm supposed to wait nearly 2 months and risk getting ignored again while you continue selling accoubts
[19/07/2017, 10:09:11 PM] LeagueShack®: There is no point in argueing with me because that's the only way I'll issue the refund. If you don't think it's fair then you can run it through sythe
[20/07/2017, 12:58:14 AM] LeagueShack®: I'll open the dispute myself if I have to. Now since you're talking bull shit on my feedback I'm not going to side with you at all. I simply asked for the original email change and the email of the account being banned and I will refund you. You were not able to provide it.
[20/07/2017, 12:59:07 AM] Kakashi Hatake: League Shack issues
[20/07/2017, 12:59:12 AM] Kakashi Hatake: I just dont appreciate being cherry picked
[20/07/2017, 12:59:25 AM] Kakashi Hatake: ive done everything you asked and then you changed it mate
[20/07/2017, 12:59:33 AM] Kakashi Hatake: all i want is the replacement account promised
[20/07/2017, 12:59:56 AM] LeagueShack®: Thank you. I will respond to it tomorrow when I wake up
[20/07/2017, 1:00:05 AM] LeagueShack®: Have a good night
[20/07/2017, 1:00:48 AM] LeagueShack®: Once your anger calms down and you stop throwing a temper tantrum we can work something out before you get nothing
[20/07/2017, 1:01:24 AM] Kakashi Hatake: im completely calm, i just think its a bit ridiculous that i have been patient and cooperative and i feel you dont understand where i'm coming from mate
[20/07/2017, 1:01:32 AM] LeagueShack®: Have a good night buddy, I'm off to sleep
[20/07/2017, 1:01:47 AM] Kakashi Hatake: alright have a good night
[20/07/2017, 1:01:55 AM] LeagueShack®: I asked for two things, you were unable to provide it. Simple

 

*He posted on my forum thread giving me very bad feedback, which is why at the end I said that stuff. He pretty much told everyone the accounts will be banned and I am a scammer

 

I have screenshots posted above of all the logs there was no need to post that, however they dont send emails to old accounts so i only have the email on the email that it was changed to

 

i have provided proof of this to him as well just now


EDIT: i have sent the picture showing proof that they never send emails to the old email account when changing emails to him last night (why idk, but thats how it is) and i am posting it here now via this link (refer to the text circled in red) : Photo by omgitzkakashi

i have seen multiple mods respond to multiple other threads, i would really appreciate mine being looked at and this being taken care of as i have even personal messaged multiple mods of this section of the forums

 

@Chloe @veng could i please have someone look at this, thanks

 

just to clear this up i never said he was a scammer, however everything else in the post is true about me saying the accounts could be banned. mostly did it out of anger, which is why ive deleted the post since

 

thank you for your reply @Hahanerd I have messaged league on Skype again about 10 hrs ago (and abt 18 hrs ago) but I think diff time zones- although it's been almost a full day now so I'm not sure what's going on

 

It's actually been 12 hrs since my last attempt of contact and abt 36 hrs since my last response, would really like to get this sorted thanks

 

Sorry, Time Zone difference + busy schedules delayed my response.

When issuing refunds I always ask for the email of the account being banned and the original email showing it has been changed to a new one.

When you change emails on overwatch it sends an email to the previous email showing it has been changed. I ask for this as when someone sends me proof of an account being banned, I need to know it was my account that I sold the customer. For example you can send me a picture of any random account being banned and claim it was purchased from me when it really wasn't.

When an account is banned it also sends an email showing that the account has been banned. Of over 100+ sales there has been only 3 cases of an account being banned. They were refunded as they were able to provide that information.

I need those two pictures of the emails to confirm the account was purchased from me and the account was banned. The pictures he sent me were showing random emails that I have no idea were even purchased from me. Also the pictures he sent me were still not valid proof as it can easily be tampered with. I need specifically those two emails which should be easy to provide if the situation actually occured. The conflict is that he claims he is gone for 2-3 weeks and is unable to provide that information until he's home. Which I do believe him.

My suggestion to him was to wait 2-3 weeks when he gets home so he can provide me that proof. If he thinks my judgement is unfair then escalate to sythe to make the decision.

 

I am not really sure what the image"Photobucket" is suppose to be showing.

 

That is an image on the blizzard page when you go to change emails that it only says it sends the email to the new address which is why I don't have one on the old one

 

@Hahanerd any follow up here?

 

I have provided the purchase email @Hahanerd just not able to provide an email from Blizzard stating the ban reason until then, and the fact that Blizzard doesn't email the old account (picture provided earlier in thread.)

 

Once I get those photos I will glad to refund him.

And of course they send an email to your old email when changing it. What would be the point of having a confirmed email on the account if people can just change the email without the old email being notified. The reason of having a confirmed mail on an account is so that the verified email will be notified when there are changes. Think about it.

 

@Hahanerd @League Shack @OMG_itz_Kakashi Any updates?