Account Recovery

Discussion in 'Dispute Forum Archive' started by needolduser, Jan 11, 2016.

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Account Recovery
  1. Unread #1 - Jan 11, 2016 at 12:27 AM
  2. needolduser
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    needolduser Member

    Account Recovery

    When I log on to my other account "imgonnabot" it says I need to change my password as I had been inactive for too long, but when I send the email it never shows up. Help?
     
  3. Unread #2 - Jan 11, 2016 at 1:51 AM
  4. Dave
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    Sythe Awards 2013 Winner Former OMM Detective STEVE In Memory of Jon Poker Chip Pokémon Trainer (2)
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    Dave Legend
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  5. Unread #3 - Jan 11, 2016 at 1:51 AM
  6. Dave
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    Sythe Awards 2013 Winner Former OMM Detective STEVE In Memory of Jon Poker Chip Pokémon Trainer (2)
    Some like it hot

    Dave Legend
    Legendary Steve Retired Administrator

    Account Recovery

    Not seeing any IP match, if you want a new email you'll have to have an exact IP match
     
  7. Unread #4 - Jan 11, 2016 at 8:46 PM
  8. needolduser
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    needolduser Member

    Account Recovery

    I don't need a new email, I'm just not receiving the email when I use the password recovery.
     
  9. Unread #5 - Jan 12, 2016 at 5:54 AM
  10. Dave
    Joined:
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    Sythe Awards 2013 Winner Former OMM Detective STEVE In Memory of Jon Poker Chip Pokémon Trainer (2)
    Some like it hot

    Dave Legend
    Legendary Steve Retired Administrator

    Account Recovery

    When emails are re-created it doesn't allow them to receive our emails. You'll either have to proof you're the owner without that email or just start over.
     
  11. Unread #6 - Jan 13, 2016 at 1:49 AM
  12. needolduser
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    needolduser Member

    Account Recovery

    So there's absolutely no way around that? I can't get an exact IP match because I don't live in the same place.
     
  13. Unread #7 - Jan 14, 2016 at 9:21 PM
  14. Dave
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    Sythe Awards 2013 Winner Former OMM Detective STEVE In Memory of Jon Poker Chip Pokémon Trainer (2)
    Some like it hot

    Dave Legend
    Legendary Steve Retired Administrator

    Account Recovery

    Unfortunately not, it's done to prevent hackings, your best bet will be to create a new account. I apologize my friend.
     
  15. Unread #8 - Jan 18, 2016 at 12:30 AM
  16. Dave
    Joined:
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    Sythe Awards 2013 Winner Former OMM Detective STEVE In Memory of Jon Poker Chip Pokémon Trainer (2)
    Some like it hot

    Dave Legend
    Legendary Steve Retired Administrator

    Account Recovery

    Best of luck with the new account.
     
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