[2FA]2 Factor code problem on account, lost phone

Discussion in 'Dispute Forum Archive' started by lookynavy, Oct 28, 2015.

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[2FA]2 Factor code problem on account, lost phone
  1. Unread #1 - Oct 28, 2015 at 8:17 PM
  2. lookynavy
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    [2FA]2 Factor code problem on account, lost phone

    Hey This is my actual Sythe account : akchris2

    http://www.sythe.org/members/173810-akchris2.html

    My skype is still linked to the account but the problem is the 2 factor code, i Lost the Phone that had the App and now im unable to get back in to my sythe account for MONTHS , i can prove i made the account and its me, i am christopher but idk how to bypass the code, i do have user and pass and email so plz help
     
  3. Unread #2 - Oct 30, 2015 at 10:14 PM
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    [2FA]2 Factor code problem on account, lost phone

    Still Cant get on, anyone???
     
  5. Unread #3 - Nov 1, 2015 at 6:16 PM
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    [2FA]2 Factor code problem on account, lost phone

    I really need the Help and im not getting any assistance.......................
     
  7. Unread #4 - Nov 3, 2015 at 2:53 AM
  8. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    Email [email protected] with as many of the following that apply to you:
    SVU (Sythe verified user) phone number.
    Your last IP address (you can check this here).
    Donation ID's on your Paypal receipt(s).
    Recovery phrase

    That way they'll be able to match the accounts
     
  9. Unread #5 - Nov 4, 2015 at 6:34 PM
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    [2FA]2 Factor code problem on account, lost phone

    i did sent an email and if u checkthe account, i never set a recovery phrase, i actually talked to some1 already
     
  11. Unread #6 - Nov 4, 2015 at 7:40 PM
  12. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    I'll PM an administrator to take a look at this - unfortunately there's no much I can personally do
     
  13. Unread #7 - Nov 7, 2015 at 12:28 PM
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    [2FA]2 Factor code problem on account, lost phone

    it has been 9 days and i still have this problem..... come on man
     
  15. Unread #8 - Nov 7, 2015 at 1:48 PM
  16. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    Okay, take all the information you can possibly give me to prove the account is you and post it as a dispute here (the info will be hidden) and I will check if it all matches.

    If it does well work on getting your 2fa removed if not you'll have to start over
     
  17. Unread #9 - Nov 7, 2015 at 1:48 PM
  18. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    Okay, take all the information you can possibly give me to prove the account is you and post it as a dispute here (the info will be hidden) and I will check if it all matches.

    If it does well work on getting your 2fa removed if not you'll have to start over
     
  19. Unread #10 - Nov 7, 2015 at 3:51 PM
  20. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    Add my skype
     
  21. Unread #11 - Nov 7, 2015 at 4:37 PM
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    [2FA]2 Factor code problem on account, lost phone

    I did, Lookynavy is my skype
     
  23. Unread #12 - Nov 7, 2015 at 4:58 PM
  24. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    Matched old skypes, matched original emails, matched IP locations, everything seems to check out, going to PM Richard and have your 2fa removed.
     
  25. Unread #13 - Nov 7, 2015 at 5:52 PM
  26. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    Will let you know his response
     
  27. Unread #14 - Nov 7, 2015 at 7:56 PM
  28. lookynavy
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    [2FA]2 Factor code problem on account, lost phone

    THanks Alot man!
    Hopefully all goes well
     
  29. Unread #15 - Nov 12, 2015 at 9:22 AM
  30. lookynavy
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    [2FA]2 Factor code problem on account, lost phone

    im still unable to get on akchris2.......... its been awhile now :(
     
  31. Unread #16 - Nov 12, 2015 at 3:53 PM
  32. Dave
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    Dave Legend
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    [2FA]2 Factor code problem on account, lost phone

    I've sent a few PMs to Sythe and Matthew - I'm assuming they just haven't had the time yet (I know Sythe himself is currently busy with some IRL business) so hopefully when that's over he'll be able to get to it.
     
  33. Unread #17 - Nov 15, 2015 at 10:21 PM
  34. Dave
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    Dave Legend
    Legendary Steve Retired Administrator

    [2FA]2 Factor code problem on account, lost phone

    Hey man, some unfortunate news. After talking to both n4n0 and Sythe himself - he's just not comfortable removing the 2fa from the account. The information provided, as strong as it is, isn't concrete proof of your ownership of the account. Unfortunately you'll have to start fresh from this account.

    Sorry my man
     
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