[OPENING][R2PLEASENT.COM] Hiring Customer Support Agent

R2Pleasent.com is looking for a new Customer Service Agent to assist with our growing influx of customers. Your tasks as a C.S. Agent would be as follows:

- Communicate and answer questions with customers
- Provide high quality customer support
- Look up orders and mark them on our systems
- Assist in anti-fraud verification

You will not be responsible for doing in-game deliveries. We may put you on in-game deliveries in the future (which will result in increased compensation). You will always have an experienced delivery agent working with you as a Customer Service Agent.

The best candidate demonstrates the following qualities:

- Strong interpersonal skills
- Ability to work in a team
- Reliable
- Trustworthy
- Thrives in a high-paced environment

Hours:

You would be working 5-6 hours per day, 5-6 days per week
Between 11 AM and 11 PM EST (varies)
Total hours per week will be ~30

If you think you have what it takes, then please submit an application by replying to this thread. Fill out the form below:

Your Age:

Your Country:

Experience trading virtual goods:

Experience in Customer Support:

Why would you be a great fit:

Hours You're Available (EST):

Pay starts at $5 USD / hour, with possibilities to earn more in the future. If you are in the USA, and you are a good fit, I can potentially raise this to $7.25 USD / hour to meet the minimum wage.

 

Your Age:26

Your Country:Usa, Florida

Experience trading virtual goods: Runescape and League primarily, i can easily figure out any game market you service.

Experience in Customer Support: I have no online customer experience. I do have 2 years experience selling cars for a well established ford dealership.

Why would you be a great fit: I know how to sell! I dont wait for the customers i go find them. I have access to several groups of runescape gambling and teamspeaks. Ive earned trust among many hosts and stakers alike. I am a resourceful person and i believe ive earned some trust on sythe.

Hours You're Available (EST):Currently unemployed, i am available for any and all hours available.

Pay starts at $5 USD / hour, with possibilities to earn more in the future. If you are in the USA, and you are a good fit, I can potentially raise this to $7.25 USD / hour to meet the minimum wage. Id like to discuss privately if possible

 

Your Age: 17

Your Country: USA

Experience trading virtual goods: Bought / Sold gold done lots of services , generally experienced in all RS markets and a few others.

Experience in Customer Support: I sell tacos at my local taco shop. handle hungry customers looking to buy tacos

Why would you be a great fit: I have good customer service, will be reliable for my hours and am a person you can rely on to help grow you company.

Hours You're Available (EST): 7pm est - 1 am est mon-fri weekends are more open

 

Your Age:21

Your Country:UK

Experience trading virtual goods:Highly active on both powerbot and sythe. Bought sold gold/services and accounts for Runescape. Have experience with LOL/CS:GO and some other non game trades.

Experience in Customer Support: No online experience. Did work in a a nearby local store for a couple months as a side job though.

Why would you be a great fit: Absolutely

Hours You're Available (EST): 1 pm to 11pm est

 

Your Age: 19

Your Country: New Zealand

Experience trading virtual goods: 150+ vouches on another forum, ran a swapping channel and questing business. (Lifetime sponsor on another forum ($150))

Experience in Customer Support: None as of yet but i`ve been looking to get into a company for about a month now!

Why would you be a great fit: Love fast paced work and can put a lot of time & effort into making you a lot of good clients through other forums.

Hours You're Available (EST):11PM-8AM

 

Your Age: 18

Your Country: United States

Experience trading virtual goods: Simple gold selling/buying, powerleveling

Experience in Customer Support: Youtube Network Support, currently a MCN Talent Manager, which shows I have experience in the support field. I know what to say to complaints to calm the customer down, can multi-task in fast paced environments ready to get things done.

Why would you be a great fit: Really wanting to get into the gold selling industry, completely down to learn new things, and move up the company ladder. Excited to work, and grow together! Polite,professional,punctual, and a fast typer

Hours You're Available (EST): 12 - 9 PM or in general 1-9 I can work daily. and into winter need a good steady income, and this would help me get into the gold industry, and make a little money on the side!

I'm U.S. based also.

 

Your Age: 17. (18 in December)

Your Country: Estonia

Experience trading virtual goods: I have sold couple of times league of legends accounts, I have been boosting in league of legends and I am a worker of Ultimate Pro Sales. Plus I have sold some 07gp too.

Experience in Customer Support: None

Why would you be a great fit: I am a fast learner and would like to expand my knowledge with the real world trading in gold business.

Hours You're Available (EST): From 8:30 AM to 4 PM in weekdays. And from 3am to 3pm in the weekends/ school holidays.

 

Your Age: 19

Your Country: Lithuania

Experience trading virtual goods: Got my little gold shop here in sythe

Experience in Customer Support: No experience here

Why would you be a great fit: Reliable, motivated, good english skills, looking at this job as a long term position for me.

Hours You're Available (EST): Im student now, so job will fit into my schedule very well

 

Your Age: 21

Your Country: USA

Experience trading virtual goods: Vast; I've dealt with Runescape primarily (I've only sold to your site in the past, it's one of the best and most reputable!) but have experience on other platforms including but not limited to..
Steam
Diablo
Realm of the Mad God
and a few other games.


Experience in Customer Support: I have lots of experience in this aspect, I started my first job at 16 and dealt with customers on a regular basis at a well-known fast food industry. From there, I moved onto various retail positions primarily dealing with customers and making customer service has been one of my top priorities as a pleasant demeanor and excellent service keeps customers coming back and not only makes you look good, but the company you chose to work for.

Why would you be a great fit: With my prior experience in customer service, and knowledge of virtual goods being handled I feel like I would be a great fit for R2Pleasent.com

I am dependable, diligent, honest, and have a passion to help others. What makes me stand out is the wholehearted effort I put into things, and consistency. I don't apply saying I'm a confident guy but then when the phone rings I'm shaking and nervous; I believe in myself and I also believe in the things I choose to work for. I feel like R2Pleasent.com is one of the most reputable outlets for virtual goods on the internet and has a longstanding history and I could learn just as much as I could be beneficial for the well-being of the company. I also prefer long-term relations, and this could be a long and prosperous one if the fit would be correct.

Hours You're Available (EST): Any, at the moment. These hours may be subject to change to something such as 11 PM - 4 AM due to Unforeseeable circumstances. That is something that could be more negotiable if this advances any further.

Thank you for this opportunity and taking the time to look through this. Take care and I hope to hear back from you!

 

Your Age: 21

Your Country: USA

Experience trading virtual goods: I've garnered over 250+ vouches of online goods trading so I believe I have a good sense of urgency in that field. I was a livechat agent for MilleniumGP before he scammed.

Experience in Customer Support: I was a customer support agent for MilleniumGP, Ultimate Pro Sales, and for myself whilst doing trades here on Sythe.

Why would you be a great fit: I bring experience and knowledge to an already knowledgable team, however, I see this as beneficial for the both of us if I get chose!

Hours You're Available (EST): I'm mountain time and I wouldn't be free until about 7 PM and could work until about 12:00 AM on weekdays. Weekends is a different story. I'm free most the time.

 

Your Age:18

Your Country:United Arab Emirates

Experience trading virtual goods:Was a host in (Smokin mills/Dice), so I've done a lot of gold trading over the years and also some rare names trades.

Experience in Customer Support:N/A

Why would you be a great fit: I spend my time on the internet doing nothing most of the time, so get paid while talking to people are you kidding ^^?,it would be a great motivation to spend more time on the internet.

Hours You're Available (EST): From 7AM Till 11AM and From 2PM till 5PM (could be more flexible depending on getting the job)

 

Your Age: 18

Your Country: Belgium

Experience trading virtual goods: I used to sell large ish amounts of GP to you guys a few years back, that's why I know you (as a company). I remember you being extremly professional, and would like to be a part of your team. I've sold mainly but also bought some amounts of virtual goods in the past.

Experience in Customer Support: I've never worked on a livechat, pretty much the only experience I have so far is working at a local supermarket where I had to aid & sell to custommers.

Why would you be a great fit: I guess I'm somewhat trustworthy, I can say I'm reliable, can multitask extremly well, I speak multiple languages (main ones being English and Dutch) and can keep my head cool when something happends.

Hours You're Available (EST): This honnestly varies a lot, there will be quite a few days where I have all hours available to me, but as me being a student I'll give you the certain ones. Every day from 11AM-4PM, And probably way more in the weekends (will discuss if you decide to interview me).

 

Your Age: 17

Your Country: USA

Experience trading virtual goods: I trade in CS:GO, DOTA 2, TF2, RS3/07/Darkscape, and I can boost in multiple games.

Experience in Customer Support: I deal with clients on a daily basis for a family run company, and I've worked other jobs as well.

Why would you be a great fit: I work great in a team, I'm professional and polite, I have multiple laptops so I can multitask, and I have a lot of previous work experience. I can remain calm in any situation (trust me, that's been tested). I strive for customer satisfaction and will not accept an unhappy customer. I also speak fluent Spanish, and decent German.

Hours You're Available (EST): 11AM-1AM (I'm EST based)

 

Your Age: 21

Your Country: Israel

Experience trading virtual goods: Used to sell and buy wow gold and rs gold back in the days it was easy to bot. I also had a dropshipping business for about a year.

Experience in Customer Support: Answered phones for almost 2 years working as a customer support agent at HP.

Why would you be a great fit: I think I will be a great addition to the team, I get along everywhere I go, think you will like me.

Hours You're Available (EST): 10 AM to 5 PM. I am flexible though. I serve in the army in my country, coming back home everyday at around 5 pm (10 am EST).

 

Name : George

Your Age: 16 turning 17 (youngest in my age year)

Your Country: United Kingdom

Experience trading virtual goods: To this day i buy skins and keys from R2 and used to sell Skins via R2 and other 3rd partys.

Experience in Customer Support: Working as a server administrator and amongst the live support team at www.faceit.com, dealing with server downtime, connection issues, "help my game will not start" things like that, studying an IT Level 3 Diploma a Unit is to to technical support, fault logs, how to deal with customers, being polite, trying to resolve their issue in your best ability. I did this role for 6 months and excelled doing so! To enhance my current skills further i would find this opportunity a perfect fitting for me.

Why would you be a great fit: I would be a great fit for this role due to the fact my previous experience would mean i would not need much training except the training needed by the company its self. I also hold great communication skills, good time management, i am reliable and very trustworthy.

Hours You're Available (GMT): Monday : I am at College 10am - 4PM, Tuesday : 11am - 4pm Wednesday : 9am - 10am & 2pm - 5pm
Times Below are the hours i can work, i have corrected it from GMT to EST so it id easier for you guys
Hours You're Available (EST): (Monday : 3am - 5am , 1pm - 9pm) (Tuesday : 3am - 5am, 12pm - 7pm) (Wednesday : 5:30am - 8:30am, 2pm -8pm)

All hours during college, before college, after college. my days off Thursday , Working : Friday till 6 PM, Saturday 12-3 and Sunday 12-6 so all other hours and until 2:30am i am up till every night

 

Your Age: 20

Your Country: United States

Experience trading virtual goods: Nominal, but I have experience trading physical goods

Experience in Customer Support: Various experience in live support, and currently 'Office Assistant' (Accountant) and 'Customer Service Clerk' for a widely known grocery store named 'Harris Teeter'

Why would you be a great fit: I currently deal with customers (both friendly and fraudulent) and handle excessive amounts of money including using 'Western Union' (C.S Clerks are Agents for Western Union and process sends and payouts) On top of this I have an outgoing personality and thrive to succeed in what I do.

Hours You're Available (EST): Varies (Let's say I open at my store those hours are 6:30 AM EST - 3 PM EST which would give me from 3:30 PM EST - 2 AM EST for any and all possible work)

Extra notes: I do acknowledge that I am not at a preferable trust status as of right now, but I am willing to work for free and earn a better reputation.

Looking forward to hearing back from you
Thank you in advance!