Kevin001 IGNORES My Messages About His Buyer Being a Chargeback Scammer, Sells to Him

http://gyazo.com/4bdf665c0494293a0516fdf977f03ddb
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So basically, this old customer of mine comes to me on Skype and tells me he is buying 07 Gold. This customer was named Jaime Porras, and has charged back ~$500 USD on our company in 2012. One of the biggest cases of fraud we've had in the year.

When I noticed he was asking me prices, I figured maybe he thought I had forgotten about the chargebacks. More likely, he was just using me as a way to bargain the price down with Kevin. Regardless, this guy was obviously buying from Kevin via WU, so I went to Kevin and alerted him. Basically I was looking to recover some of my money lost from Jamie Porras, and alert Kevin that he was a major frauder that owed a lot of money. I gave proof of chargebacks to Kevin, tried calling him on Skype. He IGNORED my contact that entire day.

Fast forward to today, I keep demanding to find out what happened. Kevin had been online on Sythe / Skype for the past 12 hours, had delivered many orders, yet ignored ALL MY MESSAGES. When he FINALLY replied today, he pretended not to know who I was talking about. When I grilled him further, he FINALLY ADMITS that he accepted the orders from Jamie Porras. Remember, this is all going on AS HE IS IGNORING ME.

I am really pissed off right now at how he handled the situation. I even offered him a commission on collecting the money for me. At the very least he could have frozen delivery and asked me for more information. Instead, he pretends like he doesn't notice so that he doesn't lose this SCAMMING FRAUDER KID as a customer! Absolutely PITIFUL from Kevin and his team. I am amazed at how he handled the situation.

At the moment, I have no idea what this is classed under, but I know that us sellers DO KNOW BETTER. Below is my conversation with Jamie Porras, and the screenshots I gave Kevin to PROVE that Jamie had reversed payments:

http://gyazo.com/e90f27d61458174d25b6ef4844babe40

http://gyazo.com/874d5cf44dea8e7a94ef4866a586ccbf

http://gyazo.com/44f10ef77b61155b90308b3a99ce793f

 

For staff -

http://www.sythe.org/report-spammer/1564419-reported-post-bigllama12.html

 

Personally I wouldn't see myself doing much, if anything differently if I was in Kevin's shoes.

I should add that I don't condone scamming, nor do I think that Jaime should be able to get away with what he scammed however Kevin isn't at fault here, and you don't have the authority to tell him to scam his customers, regardless of what has happen to you previously.

I'm not 100% sure where you're trying to go with this report but feel free to reply.

 

Let me stress a few things on this situation:

#1 - I provided concrete evidence to Kevin that this person had charged back ~$500 on our website. This was not a hearsay situation, I gave evidence that Kevin's buyer was committing credit card fraud for significant amounts of money.

#2 - I am not asking Kevin to "SCAM" in any way, shape, or form. Although I ask for him to forward me a portion of the money WHICH IS OWED TO ME AS PROVED BY THE SCREENSHOTS (and keep the rest, which will be deducted from the amount owed to me by Jaime), Kevin was not forced to comply with this. There are many alternatives:

a) Don't sell to a known credit card frauder?
b) Hold the money and request additional information
c) Reply to me?? Discuss the issue?

Instead, he turns a massively obvious blind eye to the entire thing, and continues with the transaction. By doing this, he lets someone COMMITTING FRAUD just get away scott free.

If we are trying to tell ourselves that we are cutting down on accepting stolen funds / stolen property, then I think this is a huge example of the contrary. Sellers absolutely need to be working together and be communicating with each other over who we are transacting with. It was EXTREMELY FORTUNATE for me to have caught this guy in the act of buying. A situation I will likely never get again with this buyer. A massively missed opportunity to drive home to these SCUM of the website that FRAUD is taken seriously and that sellers are coordinating efforts to combat it.

Instead we get some money-hungry sellers who turn a BLIND EYE TO FRAUD. I'm disgraced at Kevin's behaviour. I know that nearly any other seller on Sythe would communicate and at least follow up on the issue. These guys are doing way too much volume on this website to be acting this way.

If you can't see the problem in accepting stolen funds from a credit card frauder while the victim at the other end is shoving the evidence in your face, then just remove Sythe's post on accepting dirty money. This was AN EASY opportunity for us to actually do something about it, and another seller's greed got in the way.

My demands: Kevin donates the $140 he received from Jamie Porras anonymously to Sythe.org. No one gets a rank, just directly to Sythe.org. This will hammer it home that he needs to clean his act up.

 

I certainly won't be forcing Kevin to donate $140 to Sythe anonymously, if you want to raise it with Sythe himself, then feel free to however I feel this is a ridiculous request.

#2 - I agree with you here, he should've handled it differently. He should've replied, and he should've requested more information. The fact of the matter is, he didn't, and if you want to raise this with him, feel free to.

No scam has taken place by Kevin and therefore this should be in the feedback section if anything.

 

Is it directly a scam? No. But Kevin accepted money which was stolen from me, knowingly. So I think this is the appropriate area to discuss it. By letting such a thing pass with nothing being done, the precedent has been set. I think it would be good to hear a couple other staff opinions on this situation before just closing it and saying it's all good and nothing should be done.

Why did I say $140? Simply because it was money that Kevin should not have accepted, considering he explicitly stated on the Community Input thread that he understood the new rules. This was money he should have either denied or returned to the scammer's victim(s). It does not belong in his pocketbook.

 

Not once have I closed this thread in order to sweep it under the rug... I've also never indicated that my view is the only one on the matter which counts.

From Kevin:

 

#1 - Jaime Porras was the name I told to Kevin, and the name which sent the WU to him. That is a piss-poor excuse. To deposit a WU you NEED the receiver's name. He said he did "3 WU orders for 20M that day". How many did he do at that hour? Did he ever ask me for Jamie Porras' Skype? No, he ignored me.

#2 - Saying he "thought I was hacked". How does that make any sense? I sent proof of the chargebacks. If he was really doubting me being hacked, all he needs to say is "PM me on sythe". Took me a total of 3 seconds to write that. Bullshit excuse to avoid confronting the issue.

#3 - Yes, I have been friends with Kevin over the past few years. But I tried to talk to him myself, and he just gave me 1 word answers / ignored me. Sorry Kevin, but if you want to call me a friend, then how can you explain your behaviour here? I tried to confront you with a serious issue and you ignored me for your own personal gain. If you want to treat me like a friend, respond to me when I say that someone who has committed credit card fraud is buying from you at this very moment. You didn't give a shit.

 

His chat with Jaime:




His chat with you:



You started messaging him at 8:17am his time. In his chat with Jaime he gives his WU information at 7:55am his time, well before you even started messaging him. The payment was completed at 8:22am his time.

 

Assuming I can close this. PM me if you want it reopened.