Emailing Jagex?

Discussion in 'RuneScape 3 General' started by titchdan, Mar 1, 2013.

Emailing Jagex?
  1. Unread #1 - Mar 1, 2013 at 9:19 PM
  2. titchdan
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    Emailing Jagex?

    Does anyone know how long it takes for them to respond if i email [email protected] it's been a while, and i'm desperate to get back into the game. thakns
     
  3. Unread #2 - Mar 1, 2013 at 9:40 PM
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    Emailing Jagex?

    about 2 hrs max
     
  5. Unread #3 - Mar 4, 2013 at 5:58 AM
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    Emailing Jagex?

    Not long, I suggest you go on YouTube and watch a few natgeo shows while you wait. I emailed them for jag, and got a response in under 30m.
     
  7. Unread #4 - Mar 4, 2013 at 6:01 AM
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    Emailing Jagex?

    I've emailed them twice now in regards to a payment for membership (It kept coming up with errors, checked my bank statement and it's been taken out 3 times) still no response, over a week now.
     
  9. Unread #5 - Mar 4, 2013 at 8:22 AM
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    Emailing Jagex?

    It takes 2-4 weeks depending. My acc got hacked no response it's been 2 weeks
     
  11. Unread #6 - Mar 6, 2013 at 3:05 AM
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    Emailing Jagex?

    i emailed [email protected] about an account recovery only once but got a reply within 24 hours.
     
  13. Unread #7 - Mar 7, 2013 at 9:03 PM
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    Emailing Jagex?

    took them 5 days to reply back to me
     
  15. Unread #8 - Mar 7, 2013 at 9:17 PM
  16. Cruellex
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    Emailing Jagex?

    I'm waiting for my reply from [email protected] but now I feel kind of silly about doing it because I don't want them to check up on my misdoings. :c

    It's been 3-4 days so far.
     
  17. Unread #9 - Mar 8, 2013 at 5:38 AM
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    Emailing Jagex?

    It has taken me 3 MONTHS to get an answer. :) and still no damn answer at all... they're ignoring me!
     
  19. Unread #10 - Mar 8, 2013 at 7:01 AM
  20. Azarole
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    Emailing Jagex?

    I believe it depends on the case as you can see in the thread - some gets answers ASAP and some, wait weeks. If you give a legit e-mail that looks good etc you are probably more than likely going to be taken serious and get an answer at a quicker speed.
     
  21. Unread #11 - Mar 10, 2013 at 5:24 PM
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    Emailing Jagex?

  23. Unread #12 - Mar 11, 2013 at 8:26 PM
  24. GodGenesis
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    Emailing Jagex?

    Write it like you are the parent. They will take your mail more seriously. I got my reply in less than 2 hours for my case.
     
  25. Unread #13 - Mar 14, 2013 at 1:21 PM
  26. I_DONT_BOT
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    Emailing Jagex?

    [email protected] usually take 2-4 hours, accounthelp around 1-2 days, JAG usually up to a week, that's the worst IMO.
     
  27. Unread #14 - Mar 17, 2013 at 1:54 AM
  28. solarfrenzy
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    Emailing Jagex?

    Depends on what your emailing them about
     
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