[Solved]

username : Arcus Isidar

Why report: bought a main 7-8month ago and the acc get stole, trying to contact arcus on livechat, all the time its lili or cathy telling me email and add skype but when i email him he take like 2week for a reply... If a mod can contact the owner i want to talk directly to the owner and not fucking helper telling me email like 100time

 

@Rsgold2016 follow our template on how to report a scammer How to Report a Scammer; Report Templates + Video Tutorial

@Arcus Isidar please try and help the man if he's trying to reach you

 

@Arcus Lili

 

Gyazo - 516ba3eecb02747b0552fde1759539f0.png

 

I had issues with an account before your best option is to email accounts services

[email protected] (arcus lili told me to email that once) and i got direct support from who creates and trains the accounts (not sure if it was the owner or not)

@Rsgold2016

 

yeah already do this like 2week ago got only 1 reply and the guy told me he was rlly busy because he travelling, cathy and lili told me to email again and again and no reply

 

paid with 07, cathy on livechat ignoring me dont want to refund me, that why i put a report maybe when he have a temporaly banned he gonna do something

 

@Astro @Superman check my pm plz

 

Gyazo - cd3e786bc19216eee210ed2fae2e5e05.png

all the same shit again.

 

@n4n0 , @Dave

 

@Excelont

 

Spoke to Lili via livechat and told her she has 42 hours to have her boss contact you and help you personally.
2 weeks is far too long.

 

if i have proof of my money on the acc got bank pin but take 2week so maybe my bank is clean do i get a refund

 

Gyazo - 000f409d85d5afc93f7a06e88024267e.png

After like 55hour he reply telling this.

 

@Chloe @Astro @Arcus Lili

 

Okay, let us know how it goes.

 

yeah waiting for the refund atm because cathy dont want to refund me

 

Gyazo - 7c9acd526137567d2d34d5d7b606d7bd.png

@Astro @Chloe

Boss reply me after 60hour and not after 44hour telling he refund me + giving me another acc. talking with lili telling me the same shit she tell all time email or skype. The leader is never here he travelling and he never add me on skype. Email take 1week for a reply

 

Tried talking to their livechat again but Lili straight out ignored me.

@Arcus Isidar Start replying to your customers quicker.
I know you don't have bad intentions but this is starting to drag out.
Get it sorted.

 

@Chloe can u lets us a maximum refund time because they gonna take 2week again