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Discussion in 'Market Discussion' started by AdamsGoldShop, Mar 11, 2014.

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  1. AdamsGoldShop

    AdamsGoldShop Spam Forum Hero
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    wtf? they owed me like $500 or even more in payments... I check disturbement times and those orders are just gone..... What should i do? im pretty much fucked i guess..
     
  2. kmjt

    kmjt -.- The nocturnal life chose me -.-
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    Does your email say anything?
     
  3. AdamsGoldShop

    AdamsGoldShop Spam Forum Hero
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    nope. But my paypal balance was at $5k last sunday, and now its at $4.5k while i also made money from gold buisiness+profited 250m 07 from staking...
     
  4. kmjt

    kmjt -.- The nocturnal life chose me -.-
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    Do you have any emails such as when the orders were created? PA generally sends out emails for every order update.
     
  5. Wonderland

    Wonderland spokesman

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    Contact PlayerAuctionsPR on sythe, and he should answer your questions.
     
  6. Cas

    Cas The stuff of legends

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    Wow man, that sucks hard.
    Hope you get it back!
     
  7. AdamsGoldShop

    AdamsGoldShop Spam Forum Hero
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    would be hard to proove it, because these orders were around 5 days ago :S
     
  8. Boatswain

    Boatswain Grand Master
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    maybe someone hacked your playerauctions and refunded themselves and deleted the order?
     
  9. Sorry Im F2P

    Sorry Im F2P Grand Master

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    There should still be SOME form of evidence of the transactions, not just on your part but surely they should be keeping track of every single fucking penny that goes through them?

    Contact their Sythe representative, that's a lot of money to be losing.
     
  10. UnHoly Grail

    UnHoly Grail Buying and Selling 07 GP // Contact me for Free MM
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    Damn that sucks try emailing them
     
  11. Nytrix

    Nytrix Hero
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    Or the payment just hasn't appeared in your paypal account yet?
     
  12. kmjt

    kmjt -.- The nocturnal life chose me -.-
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    There should be some kind of documentation of the order. PA sends a lot of emails, pretty much every order update (when an order is created, when an order is verified, when an order is complete, when an order payment is disbursed).
     
  13. PlayerAuctions

    PlayerAuctions Guru

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    Aight, first order of business:
    [​IMG]

    Honestly guys, I have been active on these forums for about 4 months now, and most intelligent people would know that PA is here to support safe trade, and not take your money and run.

    So creating negative sentiment actually harms us.

    OP, I know for example, that you know of me. So creating a thread like this actually reflects poorly on you, that maybe you are after something else, other than help, because you know I am reachable and your issue may have been resolved by now if you had sent me a PM. So...

    Guys, I spend inordinate amounts of time on Sythe trying to support and engage this community. Are all my efforts completely wasted if I am just going to have to deal with this stuff?

    PM me with the order numbers and I will look into it.

    For the record, since the change in management a few months ago, we all have been busting our @$$es working very hard to move us towards a customer centric business. If you want help, ask. Creating allegations that PA is attempting to scam is both unfair, and untrue. And I believe most of you know that we have been actively making these changes happen.

    (What if this was a simple bug that could fixed immediately if you had reached out to us first).

    Come on guys. Should I be spending time on Sythe, or is a waste of time us? I'm not here to play games. I'm here to help. :noworry:
     
  14. ColinRs

    ColinRs Forum Addict
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    Damn he is right though ^
     
  15. theamberleaf

    theamberleaf the silence before the violence is beautiful
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    Yep, he's spot on.
     
  16. S

    S noobies

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    Why do people persist to post posts as such. Offer some constructive feedback and or help, opposed to just spamming pointlessly.

    @Adam, liaison with their PR rep who has already posted within this thread.

    It sounds quite odd that you received no emails, as I'm sure their email system pertaining order details/disbursement of payment is automated. Unless there was some sort of anomaly malfunction on their end, what you said sounds quite odd.
     
  17. theamberleaf

    theamberleaf the silence before the violence is beautiful
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    Why would I offer something when my thoughts are entirely summed up in a post above mine. No point in re-inventing the wheel, more just assuring OP that Jake hit the nail on the head. This is a discussion board, why limit every post on what is essentially a general discussion thread to help and advice or criticism only?

    I could be wrong, but it seems rather pedantic.
     
  18. TXUELEX

    TXUELEX Guru
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    yes hmm shallow and pedantic indeed
     
  19. OblivionRage

    OblivionRage www.EasyRSGP.com to buy/sell 07/rs3 GP Best Rates!
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    Yes he was wrong to post this topic accusing PA of scamming, but lets face it, even if he contacts PA live chat hes going to be told minimal information and told to wait 24-72 hours for a reply to his issue.

    PA are not scammers, but your customer support is awful, which is one of the main reasons i dont use PA anymore.
     
  20. R

    R Legend
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    Closed
     
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