CV help?

Hey guys,

I've been applying to irl jobs for a while now and I've heard nothing back. I have good experience and skills but I've heard nothing back; I think this is due to my CV. I'm using an old version of word so the formatting is off and it just looks unprofessional


Would anyone be able to take a look and see what needs changing and to also put it in a .PDF file or a newer version of word? Will happily pay 07gp for this

Thanks


CV

Spoiler

Personal Profile/Skills:

• Positive attitude
  
  
• Confident and considerate
  
  
• Always show professionalism
  
  
• Reliable and very flexible
  
  
• Mature and eager to work and learn
  
  
• Polite, well-spoken and smartly dressed
  
  
• Ability to work under pressure
  
  
• Self motivated
  
  
• Cash handling experience
  
  
• Fantastic customer service
  
  
• Quick learner
  
  
• Efficient work rate
  
  
• Effective time management skills
  
  
• Ability to prioritise workloads
  
  
• Polite telephone manner
  
  
• Fast and accurate data entry
  
  
• Strong IT Skills
  
  
• 120 WPM – Fast and accurate typing
  

Career Aims:

Upon completing my apprenticeship in Hastings I decided to move to London in August 2015, I’ve worked my way up to a Duty Manager at William Hill. I moved back to East Sussex last month and my previous company offered me a temporary trial as an accounts assistant. I'm currently working for a call centre part time.




Work History:

Office Assistant/Lighting Administrator – June 2014 – August 2015




I worked for a refurbishment company located in Hastings, in my time here I have learnt a huge amount of office knowledge which has given me confidence to move to London and start a successful career.




My main responsibilities are:




• First to open up in the morning and get the office ready for the day

• Opening Post

• Answering the phone in a professional and friendly manner

• Printing and folding A1 drawings and then post to site

• Setting up the site boxes for new sites (including all H&S documents and PPE)

• Stock take of the stationary cupboard and then ordering

• Taking in all deliveries

• Managing the stock take of the lighting cupboard and keeping track of which lights got sent to which site

• Adding up a final lighting count accurately to send to the customer

• Ordering lights from multiple suppliers

• Data/Invoice entering










William Hill - Duty Manager - August 2015 – August 2016

During my time here I have learnt a huge amount in regards to retail and has given me the confidence to move forward in my career. In this job you have to be alert at all costs as one single small mistake can potentially lose your job. I enjoy this job because there is a lot of talk about sport and enjoy the different types of banter with the customers.




My main responsibilities are:




• Opening and closing the betting shop following company procedure

• Assisting customers with different enquiries with excellent customer service and connecting with each customer on a friendly and personal basis

• Taking and translating bets

• Handling large amounts of money

• Following company procedure to the max such as looking out for anyone underage, fraud attempts and anyone breaching the self exclusion or if they’re barred.

• Managing a cashier and assisting them with their duties


Bar work – Dizzie Rascal festival 1 day only

I got offered a chance to gain some experience for some bar work at a Dizzie Rascal Festival on Hastings pier. Seeing as I’ve had zero experience I thought I did very well and adapated quickly to deliver an efficient service. Many customers were happy with my customer service and had very good comments. My main duties was serving customers (1000+ customers) cash handling and working effectively and efficiently.




INSERT COMPANY NAME HERE) Accounts Assistant October 2016 – November 2016




I emailed my old company that I did an apprenticeship for asking if they have any vacancies. They decided to offer me a month’s (possibly extended for a few weeks extra as it's very busy there) work while my colleagues were on holiday. During coming back here I have refreshed my office knowledge and enjoyed working here.

My day to day tasks are:

• Printing off invoices from emails first thing in the morning
  
  
• Entering them on sage then filing them in the correct folders (for different restaurants we file them by names and use different nominal codes for different invoices/materials)
  
  
• Filing – matching invoices with Sage and keeping a well maintained and organized filing system
  
  
• Doing any duties Site Managers request such as ordering materials, doing their expenses, finding them suppliers in the area they're working at( Also using a PO (Purchase order) system and matching it up with various spreadsheets.
  
  
• Accurately typing up invoices for clients. (120 Words per minute)
  

Sometimes when needed I’m also asked to help in the warehouse to move deliveries and help load up the delivery vans to go to site.

Call Centre (January – Present)

Backchecking calling

Asking customers to fill in a survey over the phone







Education:

School: SCHOOL NAME HERE

Maths GCSE

English GCSE

BTEC Science

Drama GCSE

ICT GCSE + ICT Level 2 City & Guilds

History GCSE

Citation Health and Safety awareness training certificate

Citation Risk assessment awareness certificate




Business and Administration NVQ Level 2







References are available on request.

 

I'll take a look if you like, I've gone over a few CVs for my friends and put it together in a better way.

Or you can just post it here and remove personal details from it (for example remove a University name with "Generic university" or whatever).

 

Thank you, I've edited the OP and put it in there

 

That won't work, we need to see how you've formatted it and put it together in your Word document, just plain text we can only help with so much.

 

That's copied and pasted straight from word, would a screenshot of it be better?

 

Looking at the plain text alone I think this needs some work, drop me a PM if you wanna get this sorted, don't really wanna spend ages on forum thread with this.

 

There's a lot of things wrong with it. Fix the spacing, you don't need multiple spaces or spaces after the bullet points. Put the Personal Profile/Skills: on the bottom. Why did you only work here a month? Accounts Assistant October 2016 – November 2016. I probably wouldnt include it. Remove you Career Aims there's no context for it, no one wants to hear about the jobs your held or the places you moved, you want to focus on the skills you had or the things you've accomplished. Generally use less words. They want to know how you are going to be able to help them.

"During my time here I have learnt a huge amount in regards to retail and has given me the confidence to move forward in my career. In this job you have to be alert at all costs as one single small mistake can potentially lose your job. I enjoy this job because there is a lot of talk about sport and enjoy the different types of banter with the customers."

You want something more like this, and provide statistics of your accomplishments if you have them:
At <store name> I've provided excellent customer service (explain how). team work skills (explain how), sales experience, product knowledge.

 

what kinds of jobs are you applying for...?

 

i'd say this needs a lot of fixing if you are applying with this there's a real slight chance you are ever going to get a job. you can pm me if you need any help and i'll see if i can help you out.

 

Honesty lie they never check. Well not stupid lies but improve your self make your self better, pm if you would like i could see if i could improve it for you.

 

To an extent I agree but if it's about grades etc I probably wouldn't.

 

I know he's banned, but the skills listed at the beginning are way to generic, they are the exact examples you get when you google what to put on a resume. you need specific keywords for obtaining certain jobs, being a copy pasted version of everyone else doesn't help your chances. Also, no one can type at 120 WPM that's fucking impossible don't make up shit and if you do, make it believable

 

I think 120 WPM is realistic? I don't use a computer that regularly for typing anymore and I get 95-105 on every speed test I take.

Also - the CV is very vague and long winded. People want short snappy bullet points that outline your specific experience. I would definitely minimise the paragraphs throughout your CV, also cut down on all the shitty bullet points at the start.

 

Well it's not that it's unheard of, but it's not at all common to type around or above 100 wpm. less than 0.01% of people can type at 100 wpm and of course less and less the higher you go, the fastest typer in the world could type at 150wpm for longer real sessions and around 200wpm in quick bursts like a 1 mins test, which everyone does better on. and that's in the book of world records. so i find it hard to believe when someone claims to type at 120 accurately. a real typing speed test isn't some random infinite list of words without punctuation, capitalization, or ever pressing enter. it's a 5+ minute test of actual writing where mistakes made are subtracted from your overall speed at the end