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2FA removal

Discussion in 'Dispute Forum Archive' started by ujesternwind_guest, Sep 18, 2018.

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  1. ujesternwind_guest

    ujesternwind_guest Guest

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    2FA removal

    Phone got stolen, trying to log back in. what info should I provide?

    thanks
     
  2. Sun

    Sun Yankiee
    Retired Administrator Crabby Pirate Legendary

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    Sunflora Mareep Flaaffy Ampharos Poképedia Rakashrug Baby Yoda Carrot Detective Verified Bronze
    Two Factor Authentication User
    2FA removal

    Hi uJesternWind.

    You can start by giving me the phone number connected to your account as well as the email.
     
  3. ujetsternwindguest

    ujetsternwindguest Guest

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    2FA removal

    2FA removal

    email is (removed), phone is (removed)
     
    Last edited by a moderator: Oct 8, 2018
  4. Sun

    Sun Yankiee
    Retired Administrator Crabby Pirate Legendary

    Joined:
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    7,087
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    Sythe Gold:
    1,284
    Sunflora Mareep Flaaffy Ampharos Poképedia Rakashrug Baby Yoda Carrot Detective Verified Bronze
    Two Factor Authentication User
    2FA removal

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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