resolved

[daidfarm]

Scammer's profile link: https://www.sythe.org/members/chicks.425711/ @Chicks
Amount scammed: $630
Discord ID + Unique Discord ID: chicks1
Proof that it's their Discord: N/A
Explanation of the trade: Bought an OSRS account on chicksgold.com for $630.
How they scammed: Was notified the account was sold on another site and wasn't taken down from chicksgold.com. Still haven't been refunded over 24 hours later and I have messaged multiple people from chicks on Discord and the website including Chicks himself
Other relevant trade screenshots: https://i.imgur.com/b3Oj5S2.png
https://i.imgur.com/4In7YrB.png

 

@Chicks your attention is required here.

 

[DomoTack]

@Chicks your attention is required here.

Greetings,

This is Dave, the HR Manager at CG.

We recognize the gravity of the situation and are committed to maintaining clear and professional communication with our customers. Please be informed that refunds typically process within 48 to 72 hours (and we said so to Daidfarm).

I will secure confirmation from our accounting department and can provide documented evidence of Daidfarm's refund by Monday, or as soon as the necessary updates are available.

Best regards.

 

[daidfarm]

I pay for an account as I am working live with somebody from Chicks, then they inform me that the account is no longer available. I'm now required to wait up to 3 days for a refund, how is this acceptable? I should be refunded within minutes or hours, not days.

 

[DomoTack]

The refund has been issued to the address specified in our LiveChat.

We regret any inconvenience this may have caused. You will shortly receive an email confirming the details of the refund.

 

[DomoTack]

I pay for an account as I am working live with somebody from Chicks, then they inform me that the account is no longer available. I'm now required to wait up to 3 days for a refund, how is this acceptable? I should be refunded within minutes or hours, not days.

The refund has been issued to the address specified in our LiveChat.

We regret any inconvenience this may have caused. You will shortly receive an email confirming the details of the refund.

 

[daidfarm]

I was refunded you can close it.

 

Glad to see this was resolved, I will go ahead and close this.