Please note, most of this took place over a year ago. I have been through many different computers, and as Corey delayed paying me back, while simultaneously myself being too lazy to gather the information he was continually requesting, more and more evidence was lost. I have spent several hours extracting as much evidence as I could and writing this report. In addition, please do not treat this as a harmful scam report. I'm posting this so it can be dealt with in a judicial manner. Corey demanded some evidence, and I gave it to him several times, but each time he 'lost' it inconveniently, so I'm also creating this post as a means of safely archiving the evidence I gather.
This report will be very long and in chronological order. I can summarize and explain the content to a staff member via Skype/MSN. For your sake, please pretend that this is an eBook you purchased, titled 'Into the lives of RSUltimate Workers.' It's quite interesting to read, so if you can spend some time to do so, it'd be great. Keep in mind most of this report is recollection of what happened after looking over evidence. Some of it may be untrue, as I may remember it differently than it actually occured. Please take Corey's side into consideration.
Link to User's Profile: http://www.sythe.org/member.php?u=226018
Basic Issue: Portion of pay owed back and possible negligence, costing hundreds of dollars
Date: March, 2011
Background Information: Corey worked at RSUltimate. During his time, he and other workers were introduced to a series of security procedures that they must perform correctly. Many ammendments were made to these procedures as time went by, and most of it was described through a group conversation. In fact, until I became more aware that I may have to file a dispute against my worker in the future, I never asked them to sign our agreement. However, finally, a legal agreement was signed, outlining most of the details previously discussed. Please keep in mind that Corey knew very well what these procedures were, but partly due to my lack of leadership, many workers, including himself, slacked off on what they were supposed to do. This caused the biggest chargeback in RSUltimate's history, referred to as the Mayberry chargebacks. With over $6,000 in chargebacks for a sales period of a little under 11 days, this hit us hard, and as a result, RSUltimate was finally shut down. None of the workers were supposed to deliver so many of these orders in such a period of time. Unfortunately, with me being inactive, workers quickly let these sales through, as they were paid highly for large orders, and frankly didn't care for the security procedures outlined.
After the chargebacks, I was stunned, and didn't deal with the loss immediately. I continued investigating into the issue for a month or two after it occured, and came with a final judgement: almsot every worker was responsible for these chargebacks, as the person got through a lot of our security procedures: mandatory calls were ignored by my agents, the customer who charged back changed IP addresses, changed Runescape names, changed Google accounts, and displayed many other fishy behaviors that should have constituted a block of purchase by my agents. Under the agreement, these agents were fully aware that they were responsible for their negligence, and they owed the full amount of our loss. In essence, they abused the system to their advantage, and once they realized what was done, many of the agents bailed when I became more strict with punishments for negligence: they simply didn't want to do the job properly. As many of them said, it was 'too much work' and I had hired a league of extraordinary lazy gentlement. Out of this also spiraled my workers taking off with their stock (some of them) and for Corey, defiance.
Originally, Corey went against the legal contract he signed and everything else he agreed to fully. The reason that led to his originally dismissal was showing up to hours late, etc. When I wanted to enforce the penalties he agreed to, he became belligerent. Finally, he quit without any type of formal notice, and demanded his pay ahead of time. Going on what he agreed to, I said his pay would be held until that Friday, or something very similar to that. In fact, on the contract, he agreed that his pay may be held indefinitely, with all damages assessed by his actions subtracted from it. However, since I was somewhat on probation for my previous ban earlier in 2010, he used that to his advantage by going to Finn. Finn then told me to pay him immediately, going against the legal contract, or I would be permanently banned again, and I was forced to in that manner. During that time period, I was temporarily banned on Sythe for the wrong reason, so I could not discuss this with other staff members. Once I was unbanned, I private messaged Sythe about the contract, and he said the contract was reasonable as long as I have evidence that they signed the contract.
This period followed Corey refusing to pay for at least the commissions he owed me back. In the contract, it states that commissions are based on total sales, and obviously, when money for a sale is taken back by the customer, the total sale actually becomes -$10.30 after chargeback fees. And once again, remember that Corey knew this very well as we had been through procedures for when chargebacks were filed. It was generally accepted that if the worker is found to be at fault, they cover the full amount of the chargeback, and the money they were paid for delivery, and if they were found not at fault, they would at least owe the money they were paid for delivery back.
Corey continued refusing to pay until I told him I had evidence (which I did) that he was negligent and owed me the full amount. I was just trying to be nice and put it all behind us, but with $6000 of debt to pay, I at least wanted the ~$600 given out in commissions for the deliveries that were improperly done. He finally agreed, but decided to be very difficult: he wanted proof that he actually delivered the orders, which he already had.
And once again, based on the contract, he was supposed to keep evidence of deliveries. Due to his negligence, he lost these evidence, even though it was agreed that he would hold it for 180 days. He continually demanded evidence, and I was very busy at the time so I put it off. As time went by, Dorianking paid off a portion of what he owed, Hahanerd, and some others also owed the delivery fees they owed me back. Corey still didn't.
I contacted Corey once more when I was ready to compile the evidence, and he told me he was in a bad financial situation, even though at the time he was running his own gold site.
By this time, it would probably have been until after Summer 2011, and I finally sent him the evidence over Skype. No response. I sent him more messages. Again, no response. It was clear that he was ignoring me, so I private messaged him on Sythe. He denied receiving the Skype messages and once again, reiterated his financial situation. This was quite some time after I sent the evidence, so again, it was lost.
Another few months passed by, and I sent him the evidence oncemore, this time, through the messaging system. Again, no response. A few more months passed by, and I finally came to it again. This would be the most recent batch of evidence I sent, and finally, I have proof saved. Keep in mind the older messages were lost due to the limited private messaging system.
In the meantime, while being so financially hardshipped and unable to pay me for all these months, Corey has enough money to become a Dragon Dyce host, paying billions, and millions of gold per week to stay in the clan. Obviously, it's more important to him than settling old debts. So, without further adue, here's all the evidence I could find, and some conversations with Corey in recent times. I'm sure we're both regarded as fairly trusted, so I would appreciate it if this dispute would stay open to all details, whether backed by evidence or not, until the other party claims it never happened. It's very hard for my to extract any further evidence. I do have all my Skype conversations, voice logs, and much more throughout my five hard drives, but it will take days to organize them.
Conversations:
So Corey, here's the evidence you're asking for:
http://puu.sh/CHMi - Proof of chargeback #1
http://puu.sh/CHME - Proof of chargeback delivery
http://puu.sh/CHMX - Proof of chargeback #2
http://puu.sh/CHN3 - Proof of chargeback delivery
http://puu.sh/CHNp - Proof of chargeback #3
http://puu.sh/CHNz - Proof of chargeback delivery
There's more than that, as I previously stated, but those are the ones I can explicitly find evidence for where Corey himself proves that he did it. The total amounts for the orders were $534.57, $1065.93, and $189.00. The maximum amount he owes me, based on this evidence and the agreement, is $1789.50 + $150~ if he is found to be responsible for the damages, or ~$150 if he is not.
Evidence that Corey is responsible for the damages:
To understand when a worker is responsible for a chargeback, it's very important to go in Chronological order. Usually, here are the cases a worker would be responsible for a chargeback, based on what was agreed upon:
I can provide the following evidence on request:
This report will be very long and in chronological order. I can summarize and explain the content to a staff member via Skype/MSN. For your sake, please pretend that this is an eBook you purchased, titled 'Into the lives of RSUltimate Workers.' It's quite interesting to read, so if you can spend some time to do so, it'd be great. Keep in mind most of this report is recollection of what happened after looking over evidence. Some of it may be untrue, as I may remember it differently than it actually occured. Please take Corey's side into consideration.
Link to User's Profile: http://www.sythe.org/member.php?u=226018
Basic Issue: Portion of pay owed back and possible negligence, costing hundreds of dollars
Date: March, 2011
Background Information: Corey worked at RSUltimate. During his time, he and other workers were introduced to a series of security procedures that they must perform correctly. Many ammendments were made to these procedures as time went by, and most of it was described through a group conversation. In fact, until I became more aware that I may have to file a dispute against my worker in the future, I never asked them to sign our agreement. However, finally, a legal agreement was signed, outlining most of the details previously discussed. Please keep in mind that Corey knew very well what these procedures were, but partly due to my lack of leadership, many workers, including himself, slacked off on what they were supposed to do. This caused the biggest chargeback in RSUltimate's history, referred to as the Mayberry chargebacks. With over $6,000 in chargebacks for a sales period of a little under 11 days, this hit us hard, and as a result, RSUltimate was finally shut down. None of the workers were supposed to deliver so many of these orders in such a period of time. Unfortunately, with me being inactive, workers quickly let these sales through, as they were paid highly for large orders, and frankly didn't care for the security procedures outlined.
After the chargebacks, I was stunned, and didn't deal with the loss immediately. I continued investigating into the issue for a month or two after it occured, and came with a final judgement: almsot every worker was responsible for these chargebacks, as the person got through a lot of our security procedures: mandatory calls were ignored by my agents, the customer who charged back changed IP addresses, changed Runescape names, changed Google accounts, and displayed many other fishy behaviors that should have constituted a block of purchase by my agents. Under the agreement, these agents were fully aware that they were responsible for their negligence, and they owed the full amount of our loss. In essence, they abused the system to their advantage, and once they realized what was done, many of the agents bailed when I became more strict with punishments for negligence: they simply didn't want to do the job properly. As many of them said, it was 'too much work' and I had hired a league of extraordinary lazy gentlement. Out of this also spiraled my workers taking off with their stock (some of them) and for Corey, defiance.
Originally, Corey went against the legal contract he signed and everything else he agreed to fully. The reason that led to his originally dismissal was showing up to hours late, etc. When I wanted to enforce the penalties he agreed to, he became belligerent. Finally, he quit without any type of formal notice, and demanded his pay ahead of time. Going on what he agreed to, I said his pay would be held until that Friday, or something very similar to that. In fact, on the contract, he agreed that his pay may be held indefinitely, with all damages assessed by his actions subtracted from it. However, since I was somewhat on probation for my previous ban earlier in 2010, he used that to his advantage by going to Finn. Finn then told me to pay him immediately, going against the legal contract, or I would be permanently banned again, and I was forced to in that manner. During that time period, I was temporarily banned on Sythe for the wrong reason, so I could not discuss this with other staff members. Once I was unbanned, I private messaged Sythe about the contract, and he said the contract was reasonable as long as I have evidence that they signed the contract.
This period followed Corey refusing to pay for at least the commissions he owed me back. In the contract, it states that commissions are based on total sales, and obviously, when money for a sale is taken back by the customer, the total sale actually becomes -$10.30 after chargeback fees. And once again, remember that Corey knew this very well as we had been through procedures for when chargebacks were filed. It was generally accepted that if the worker is found to be at fault, they cover the full amount of the chargeback, and the money they were paid for delivery, and if they were found not at fault, they would at least owe the money they were paid for delivery back.
Corey continued refusing to pay until I told him I had evidence (which I did) that he was negligent and owed me the full amount. I was just trying to be nice and put it all behind us, but with $6000 of debt to pay, I at least wanted the ~$600 given out in commissions for the deliveries that were improperly done. He finally agreed, but decided to be very difficult: he wanted proof that he actually delivered the orders, which he already had.
And once again, based on the contract, he was supposed to keep evidence of deliveries. Due to his negligence, he lost these evidence, even though it was agreed that he would hold it for 180 days. He continually demanded evidence, and I was very busy at the time so I put it off. As time went by, Dorianking paid off a portion of what he owed, Hahanerd, and some others also owed the delivery fees they owed me back. Corey still didn't.
I contacted Corey once more when I was ready to compile the evidence, and he told me he was in a bad financial situation, even though at the time he was running his own gold site.
By this time, it would probably have been until after Summer 2011, and I finally sent him the evidence over Skype. No response. I sent him more messages. Again, no response. It was clear that he was ignoring me, so I private messaged him on Sythe. He denied receiving the Skype messages and once again, reiterated his financial situation. This was quite some time after I sent the evidence, so again, it was lost.
Another few months passed by, and I sent him the evidence oncemore, this time, through the messaging system. Again, no response. A few more months passed by, and I finally came to it again. This would be the most recent batch of evidence I sent, and finally, I have proof saved. Keep in mind the older messages were lost due to the limited private messaging system.
Once again, he claimed he lost the evidence. Please keep in mind that there is absolutely no need for this evidence, as Corey knows very well he worked for RSUltimate, and knows very well he delivered many of the Mayberry orders. Right now, all I can find is evidence of about $150 that he owes me back in unrightful fees he's held for over a year. Originally, when I sent the full evidence that he 'lost,' it was closer to $200+.I had to delete my pms after I resigned as my inbox shrunk. Can you just forward me the sent messages? Why do you have to be so hard to deal with?
In the meantime, while being so financially hardshipped and unable to pay me for all these months, Corey has enough money to become a Dragon Dyce host, paying billions, and millions of gold per week to stay in the clan. Obviously, it's more important to him than settling old debts. So, without further adue, here's all the evidence I could find, and some conversations with Corey in recent times. I'm sure we're both regarded as fairly trusted, so I would appreciate it if this dispute would stay open to all details, whether backed by evidence or not, until the other party claims it never happened. It's very hard for my to extract any further evidence. I do have all my Skype conversations, voice logs, and much more throughout my five hard drives, but it will take days to organize them.
Conversations:
I gently bring up the subject that he still owes me money, and express my concerns that he may be trying to avoid it as he has for months.Grave
Any update on when you can get the money to me? Once again, I'm in no rush, but I feel as if you're trying to avoid it. Don't you make a lot of money as a Dragon Dyce host? And if you haven't paid your buy-in yet, don't you think it's important to pay back people you've owed in the past rather than generating new debts?
Corey becomes 'insulted' and tells me to just uselessly remind him of it without rushing him. Keep in mind this is the same person that tried to get me banned for holding his pay, rightfully, for two days.Corey:
I'm rather insulted by what you've said in your PM. I'd like you to know that I'm true to my word, and I am hardly putting it off. I know I said I'd repay you the commission off those sales, and I will. However, I don't appreciate you accusing me of putting this off, or your comment about me "making a lot of money at dragon dyce" and "not generating new debts". I'd like to have you know that you told Gohan, Dorian, myself and other workers that we were NOT responsible for orders that were delivered properly, so I'd hardly call this an old debt, but rather a generous thought by giving you back the commission because you lost the money. I'll pay you as soon as I can, and feel free to PM and remind me, but please refrain from sending PMs full of accusations and insults.
I explain my reasoning behind my implications, and I simply ask him for a date. I really just want my money at this point, and I don't care that he worked it down from $200+ to $150, or that he actually owes me the hundreds he does from the chargebacks he was responsible for.Grave:
I merely made a logical inference, based on the following facts: The money has been owed for a very long time, I gave you months of warning before it to start collecting the money. You are indeed a Dragon Dyce host, and from my knowledge, it's very easy to make $150. The only other excuse I can see for you not being able to pay it now is that you owe your buy-in and/or weekly fees, and by doing that before paying me, you are in fact generating new debts. Going back to being a host at Dragon Dyce, you were able to pay billions of gold, but you're conveniently unable to pay me. Go ahead and feel insulted as a result of my reasoning, but don't insult me. You know very well that you were responsible for those orders. You broke security procedures as outlined in the contract you signed when you were part of delivering extreme amounts of gold to someone who was switching IP addresses, phone numbers, and Runescape names, which actually holds you fully accountable for the entire loss, by law. We've already been through this. If you feel that I am not deserving of at least the commission you never rightfully earned (remember, this was based on net sales, and the net sale of 0 is 0), I'd be glad to resolve this in a more professional manner. Can you please give me a date on when you can pay me back? I don't think 'soon' is appropriate anymore in this situation.
Once again, instead of giving me a date he can pay me back, he asks for evidence oncemore? But I already sent him the final batch of evidence. And now remaining a host at Dragon Dyce is more important than settling debts owed for months?Edited out. - Govind
I'm fed up; pretty self-explanatoryGrave:
I already [messaged] you all that. If you want anymore proof than what I already provided, I'll gladly give it to you, but it will be in a form of a scam report.
Once again, Corey inconveniently loses the evidence, and accuses me of being hard to deal with.Corey:
I had to delete my pms after I resigned as my inbox shrunk. Can you just forward me the sent messages? Why do you have to be so hard to deal with?
Criticizing and reasoning with Corey, hoping that he doesn't ask me to compile evidence again.Grave:
Corey, you're the one being hard to deal with. Originally, you refused to pay anything at all. Then you came to terms with my plea of just paying back the commission you owed, but demanded every shred of evidence for it, even though you knew very well yourself which Robert Mayberry orders you delivered better than I did. Then I sent you messages on Skype and on the PM system which you never responded to. A few months later you claimed you never received them and asked me to compile all the evidence again, very well knowing it gets harder and harder over time to do so. Now you're asking me to do it a third time because your PM box shrunk. Don't you think it would be smart to save a copy of a very important private message? I'm not sure why you need the copy, as I thought we already agreed $150 was a very reasonable and close amount.
Corey once again ignores the pretense of the previous conversation, and comes up with some bizarre conversation ratio to pay me back in RSGP instead of the dollar value. This I assume, is once again to bring things to his advanage: from hundreds of dollars, to $200+, to $150, to $150 in RS gold at a rate of $0.63/M, when the current rate is closer to $0.43/M. And all of this will only happen if I give him evidence again.Corey:
I was paid in RSGP at like $1/M, if I remember correctly. That was your price for GC at the time, and therefore Ill be paying you back at that rate, which seems to be about $0.63/M. I just want to know the order sizes, and know for sure that I delivered them. If you can just take a screenshot of the 3 orders I delivered, I should be able to tell if it was them. Is that too much to ask still?
So Corey, here's the evidence you're asking for:
http://puu.sh/CHMi - Proof of chargeback #1
http://puu.sh/CHME - Proof of chargeback delivery
http://puu.sh/CHMX - Proof of chargeback #2
http://puu.sh/CHN3 - Proof of chargeback delivery
http://puu.sh/CHNp - Proof of chargeback #3
http://puu.sh/CHNz - Proof of chargeback delivery
There's more than that, as I previously stated, but those are the ones I can explicitly find evidence for where Corey himself proves that he did it. The total amounts for the orders were $534.57, $1065.93, and $189.00. The maximum amount he owes me, based on this evidence and the agreement, is $1789.50 + $150~ if he is found to be responsible for the damages, or ~$150 if he is not.
Evidence that Corey is responsible for the damages:
To understand when a worker is responsible for a chargeback, it's very important to go in Chronological order. Usually, here are the cases a worker would be responsible for a chargeback, based on what was agreed upon:
1. As a person orders more and more from us, the agent must investigate previous deliveries and make sure all of the information matches
2. If a person is unable to provide sufficient proof to fight the chargeback, they are automatically at fault, regardless of whether if they try to blame it on another agent.
3. At the time, we had a 999M order limit. This limit was supposed to be enforced FULLY, to where someone cannot just bypass it by making multiple orders on the same day. Mayberry simply went past this by making multiple orders, which the agents were not supposed to deliver. At times, he even made multiple Google accounts, and multiple orders within one hour.
4. Agents are not supposed to allow duplicate orders within a short period of time, as they can be easily charged back.
Here is Hahanerd confirming most of our policies. Keep in mind Hahanerd worked during the time Corey did, so he recalls the policies.2. If a person is unable to provide sufficient proof to fight the chargeback, they are automatically at fault, regardless of whether if they try to blame it on another agent.
3. At the time, we had a 999M order limit. This limit was supposed to be enforced FULLY, to where someone cannot just bypass it by making multiple orders on the same day. Mayberry simply went past this by making multiple orders, which the agents were not supposed to deliver. At times, he even made multiple Google accounts, and multiple orders within one hour.
4. Agents are not supposed to allow duplicate orders within a short period of time, as they can be easily charged back.
Now, consider this:Grave RSUltimate.com says
I need someone to recall how our policies were back then
Hahanerd OMM says
Okay sure
what do I do
Grave RSUltimate.com says
How do you remember it as? FIrst I need to make sure I'm not just making this up in my head
What I remember is
Hahanerd OMM says
It was strict as fuck
We had to record all of our trades with pictures/videos, send phone call and text confirmations, had to wait on GC payments to clear completely before handing gold
Grave RSUltimate.com says
Right, and I told you guys to like never let orders above like 1B total to get through, and this Robert Mayberry guy did over 6B in about a week or two. He changed his IPs. He changed his RS usernames. You guys were supposed to go back and check the info based on the previous evidence, and I made it very clear that if you guys didn't have the proper evidence to dispute the chargebacks, you'd be at fault
Can you confirm or deny anything I just said?
Hahanerd OMM says
Confirm 100%
and in the end, he had chargedback and we were responsible to pay back at least the fees
Grave RSUltimate.com says
Okay, thanks
Grave RSUltimate.com says
And do you remember if our duplicate order policy was in place back then? Where you're not supposed to deliver two duplicate orders within a short period of time
Hahanerd OMM says
Kind of yes
Grave RSUltimate.com says
How do you remember it
Hahanerd OMM says
since they can easily cancel it
or reverse it
1. Corey delivered the three orders I have evidence for (keep in mind there's more), within a 3 hour period of time. Robert Mayberry successfully ordered 999M, 501M, and 175M, all from Corey, during this period of time.
2. Corey was supposed to do a phone call for these orders to confirm Mayberry's phone number. He never did so.
3. Corey was supposed to be the one who kept the evidence, and when I asked for him for evidence to fight the chargebacks, he merely cited some random screenshots.
At this point, I want to fully enforce the amount Corey owes me, also known as the full chargeback amounts and delivery fees unrightfully held for months, unless a staff member beleives he should only be responsible for the delivery fees. I originally offered Corey to pay back only the fees as I thought he would cause no issues, and I was being a good friend. You know, when you get in a car wreck with a friend you don't necessarily make them pay for everything. However, I didn't know he would hold it out for this long or continually deny it.2. Corey was supposed to do a phone call for these orders to confirm Mayberry's phone number. He never did so.
3. Corey was supposed to be the one who kept the evidence, and when I asked for him for evidence to fight the chargebacks, he merely cited some random screenshots.
I can provide the following evidence on request:
1. Detailed screenshots of the delivery information
2. Contract that Corey signed, including some previous forms (includes sensitive info)
3. Some of the private messages that I can hopefully dig up. This may include evidence of Corey being unable to provide the required chargeback information to acquit him of his responsibility to fully pay it back
4. Possible Skype conversations between Corey clearing up any doubts
Please do not request this information unless absolutely necessary. Much of it is very hard to come by, and I do not want to have to do it unless required. Any questions, please contact me.2. Contract that Corey signed, including some previous forms (includes sensitive info)
3. Some of the private messages that I can hopefully dig up. This may include evidence of Corey being unable to provide the required chargeback information to acquit him of his responsibility to fully pay it back
4. Possible Skype conversations between Corey clearing up any doubts










































