Whole of Staff Feedback

Discussion in 'Feedback' started by n4n0, Aug 9, 2013.

Whole of Staff Feedback
  1. Unread #581 - Nov 22, 2017 at 11:14 PM
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    Whole of Staff Feedback

    It's the same as if Bogla, Arcus or anyone with a high rep was to be reported, a DNT wasn't warranted, T1N0 has been contacting me on Skype whenever I've needed him to and I didn't feel the need for a DNT, a DNT is for someone who is at a risk of scam-quitting. 1 account was recovered, which t1n0 is clearly trying to solve.

    If he had multiple reports on him; sure.
    If I was to sell an account and the person was just to claim "Oh she recovered it" with no real evidence, I wouldn't expect a DNT on someone such as myself especially with no other reports and clear indication that I was trying to help him.

    DNT isn't one set rule, the staff dealing with the report sees what is fit, I didn't think a DNT was necessary on T1N0 because of his actions/previous trust in the community.

    For all we know this guy could of botted on his own account and is now claiming ignorance because he wants to quit League and is trying to shift t1n0 for 150 euros. Each case has it's own scenario and to lump someone with a mass amount of trust to someone who joined a month ago just isn't fair.
     
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  3. Unread #582 - Nov 23, 2017 at 7:57 AM
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    i was DNT for over a week when actively trying to resolve it from the get-go. The report was lacking alot of evidence which delayed the whole process to having it resolved.

    There was no other reports on me during that time either - i do agree there is to an extent a degree of double standards on sythe when it comes to disputes.
     
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  5. Unread #583 - Nov 23, 2017 at 8:51 AM
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    Didnt feel like posting this before, but staff has been ignoring the following rules on a continious basis:

    • Anyone found cheating in/manipulating competitions or other such events will be punished:
      • 1st Offense - One month competition ban
      • 2nd Offense - Two month competition ban
      • 3rd Offense - Perm Ban from competitions
      All of these will include an automatic disqualification from the competition and the user will be given the "BANNED FROM COMPETITIONS" user title
     
  7. Unread #584 - Nov 23, 2017 at 9:14 AM
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    Haha found this post from mistake and you are here licking tinos ass?

    Mind telling me this "could of botted on his own account and is now claiming ignorance because he wants to quit League "
    The account is not banned its pretty obvious. Its recorveryed and its prooffed couple times on the thread.
    "
    1 account was recovered, which t1n0 is clearly trying to solve. " Tino has done nothing to solve this
     
  9. Unread #585 - Nov 23, 2017 at 9:15 AM
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    This was exactly the kind of case I was thinking about. T1n0 should have got a DNT from the start just as you did even if he was 'actively resolving it' otherwise that is unfair on you.

    The fact that it is a lol account and not an rs account shouldn't change it either.
     
  11. Unread #586 - Nov 23, 2017 at 9:17 AM
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    No hes licking tinos ass for sure.

    Tino were not twced by chloe for sure.
    Mind telling me someone why am i twced now.
    Also would love to another mod take a look of the thread instead of chloe as hes not neutral in this case for sure.
     
  13. Unread #587 - Nov 23, 2017 at 9:20 AM
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    This is what happens when the mod cant handle dispute with being neutral for both parties. Have ignored all my messages and private messages.
     
  15. Unread #588 - Nov 23, 2017 at 9:49 AM
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    Mods will all handle situations in a different way, I gave @Dieze a DNT at the time due to a trusted sythe member with a high rep telling me that he was certain dieze scammed + a report popping up shortly after. I tried working with dieze to solve the report and it took a while because it was fairly complicated + I had to get multiple opinions on it.

    Chloe felt like the DNT wasn't needed at the time like she said in that post.
     
  17. Unread #589 - Nov 23, 2017 at 10:21 AM
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    So if one of those members said they're fairly certain bogla or arcus had scammed, and need to refund - they'd get a DNT?

    The point SJ was making was the rules/DNT rank are being used differently depending who the report is based on - as opposed to the evidence provided.
     
  19. Unread #590 - Nov 23, 2017 at 10:28 AM
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    If there was a report and it did look suspicious then yes i would have but that's just me. Like i said different staff handle it differently. With big sites i feel as if it is more relaxed though and we often wait for their reply before DNTing but that's mainly due to the reputation they have and i guess the amount they were accused of scamming.

    I see your point about who the report is based on but at the moment we DNT if we feels it's necessary and we try to resolve reports as quick as we can but sometimes more complicated ones can take a while as you know.
     
  21. Unread #591 - Nov 23, 2017 at 8:05 PM
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    I don't think its necessarily bias based on who is being accused, rather inconsistencies throughout the staff team when it comes to handling cases like these. Hell, @Astro was given a DNT because the other party didn't get their BTC like an hour after he sent it (I know there was more to that case, I'm just saying the first DNT he had right after the thread was posted).
     
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  23. Unread #592 - Nov 23, 2017 at 8:24 PM
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    I completely agree you shouldn't of had that DNT for over a week (or however long it was) considering you've been a reputable Sythe member for a long time, and you fully cooperated with staff throughout the entire report. This usually does depend on the staff member that handles it as every person can handle a specific report differently (and I agree that this can portray inconsistent tendencies within the staff team, but I don't believe it's as bad as people proclaim it to be). I couldn't input too much during the time as I just got staff when that report was being concluded, but that's my take on it.

    Honestly I understand, and respect your point of view on the situation. I usually DNT as a precaution until I can get more insight on the situation. I know Astro has been trusted with way more, and how he's been a gem to the community in recent time (from what I've heard), but when he originally viewed the report I'd say I gave 10-15 minutes to let him respond prior to doing anything, but when he didn't respond I figured DNT'ing as a precaution would be the best way to approach the situation. I understand why people were confused, and outraged since the transaction was unconfirmed (meaning not double spent yet; I.E. the reason most people thought I went overboard), however I preferred to take the safe > sorry approach. Once we (staff team) got more insight on it, then it was thoroughly reviewed, and handled. Obviously Astro was innocent, but you have to understand my POV in that scenario as well.
     
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  25. Unread #593 - Nov 23, 2017 at 8:45 PM
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    I agree with what you're saying, and I think you made the right move, one that I have done or suggested people do when I spent time on the staff team. I wasn't calling it a bad decision, rather an example of how a different situation played out, where a trusted member did quickly receive a DNT. Earlier in the thread some people were claiming that tino's 'trusted' status was keeping him from being DNT'd. Variance just comes with the nature of these cases, and the fact that there is no "one size fits all" method to handling scam reports. DNT is a very flexible rank and is given out for a variety of reasons, it's really difficult to act consistently across the board.
     
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  27. Unread #594 - Nov 23, 2017 at 8:49 PM
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    Stop giving people DNT's until they're proven guilty especially if they're extremely trustworthy users that have proven themselves, it's really annoying to see.
     
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  29. Unread #595 - Nov 23, 2017 at 8:55 PM
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    I understand where you're coming from, but that's a very poor mindset to have (in my opinion). You're essentially stating that anyone who's very reputable shouldn't be DNT'd as a precaution (when there are valid reasons to place a DNT) because of their reputation? That's just being biased. I'd never expect someone like you who DNT'd a very trustworthy member in @Arcus Isidar to make a statement like that (pretty positive you DNT'd him, but if I'm wrong feel free to correct me as I can't find the report).
     
  31. Unread #596 - Nov 23, 2017 at 8:57 PM
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    Ok take out the very trustworthy part and my statement still stands, innocent until proven guilty, once provably guilty feel free to DNT someone.
     
    Last edited: Nov 23, 2017
  33. Unread #597 - Nov 23, 2017 at 8:59 PM
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    Guilty = you scammed, and as a result will be banned (having to dispute if you wish to). DNT = precaution until there's more insight on the situation at hand, there's a huge difference here.
     
  35. Unread #598 - Nov 23, 2017 at 9:00 PM
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    If there needs to to be more insight then the report is not complete and shouldn't result in the person who isn't provably guilty to be DNT'd unless you see like 3 reports on one person.
     
    Last edited: Nov 23, 2017
  37. Unread #599 - Nov 23, 2017 at 9:07 PM
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    Are you referring to the Astro report specifically? If so I already stated my reasoning behind that above, and Astro even said that he understands it from my POV as well. If you're referring to another one, then feel free to link it, or state what flaws you saw, and I'll tell you how I saw it from my POV. If I was wrong to DNT, then I'll own up to it, and try to improve from it.
     
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  39. Unread #600 - Nov 23, 2017 at 9:11 PM
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    no i'm stating in general you're the only person linking reports.
     
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