Two factor authenticator fail.

Discussion in 'Sythe.org Support' started by krutoi, Jul 27, 2014.

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Two factor authenticator fail.
  1. Unread #1 - Jul 27, 2014 at 8:30 AM
  2. krutoi
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    Two factor authenticator fail.

    As title says above the two factor authenticator doesn't seem to work on my device ( Android ) i've installed that program which is shown in the "how to get it working" but it constantly pop up a message giving me an error and that the code doesn't seem to be the right one. The program reads the bar code easy but it doesn't work whenever i try and type the code.
     
  3. Unread #2 - Jul 27, 2014 at 9:55 AM
  4. Lean
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    Two factor authenticator fail.

    I had this same issue with an android device. How I fixed it was by installing a different authenticator. Try google authentication or duo mobile and see if that fixes your problem.
     
  5. Unread #3 - Jul 27, 2014 at 9:57 AM
  6. Cas
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    Two factor authenticator fail.

    Or it could be a problem with your time settings on your phone.
    Try and set it to automatic update, that sometimes fixes the problem.

    Also, don't forget to write down your backup code in case you loose your phone/app.
     
  7. Unread #4 - Jul 27, 2014 at 10:29 AM
  8. krutoi
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    Two factor authenticator fail.

    Edit: Works fine on my iphone, i think it was due to the phone (fly iq or something) the phone is kinda old but still works fine, i will use my iphone then to put that code on.
     
  9. Unread #5 - Jul 27, 2014 at 11:14 AM
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    Two factor authenticator fail.

    Problem solved :)
     
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