The Complete Paypal Guide

Disclaimer: This guide will not guarantee a successful trade. This guide simply shows you how to trade safer, avoid dealing with stolen paypal accounts, and how to deal with an item dispute.

LooneyToons​

Complete Paypal Guide​

Introduction

This Guide will show you how to use paypal smarter. This guide will help you find out if a Paypal account is stolen or not. Stolen Paypal accounts will result in a chargeback no matter how many times the buyer Files a Claim and Cancels.

Filing A Claim and Canceling along Is NOT Secure. You CAN get chargebacked and if you have too many claims on your paypal account your account can get limited, meaning paypal freezes your account and keep your money for 180 days.

Some people will make a big deal of asking for their personal info. Do not deal with paypal accounts if you dont know if they are stolen or not. Its better to make $50 in 2 weeks, then $300 a day if the $300 is going to get chargebacked.


Types of Chargebacks:

1. Unauthorized Transaction/Stolen Paypal Account

Let me make this simple. If you accept a payment from a stolen Paypal account, YOU WILL GET CHARGEBACKED. So how do you know if the Paypal account is stolen? If there address is confirmed with paypal, and you call their home, odds are the account is not stolen. Follow this guide for more information.


2. Item Dispute

A buyer can file an item dispute if an item is not given to them. It is rare, but sometimes a buyer may file an item dispute in an attempt to get their money back even if you have already given them the item. To protect yourself against this type of claim you must have your buyer make it clear that he/she is buying intangible goods (The Runescape Item/Gold is Intangible).
Paypal does not have buyer protection for intangible goods, so all you have to do is let Paypal know the trade was for intangible goods and the dispute will be closed. Follow this guide for more information.





The Process:

1. Buyer Sends Payment Confirming Address
2. Seller Calls Buyer
3. Buyer Sends Full Payment With a Note

Simple as 1-2-3


1. Buyer Sends Payment Confirming Address.

To do this, the buyer should send $0.01 to the sellers Paypal Account including a confirmed shipping address. To include a shipping address click "Change" on the screen where you include a subject and message for the transaction:



Once the buyer clicks 'Change' he/she should select his/her confirmed address:



Once the payment is sent the seller should click on 'Details' next to the transaction to check the address.

If the address is confirmed it will look like this:




If the address is not confirmed it will look like this:



If the buyer did not include an address it will look like this:



If the address is unconfirmed I highly suggest not doing business with that buyer.

If the address is not provided the buyer did not send the $0.01 with an address. Tell the buyer to send it again and refer him/her to this guide if he/she does not know how to include an address.

If the address is Confirmed move on to the next step.



2. Seller Calls Buyer

Once you have the buyers confirmed address, ask the buyer for his phone number registered with his/her address including the area code.

After you have the buyers telephone go to http://www.whitepages.com (Or http://www.bt.com/phonenetuk/ for the UK) and click 'Reverse Address' and enter the buyers telephone number. Then Click 'Search'

Compare the results with the confirmed address from the buyer. If the address match then the paypal is most likely not stolen. So far I have not come around any problems using this method.


3. Buyer Sends Full Payment With a Note

Now that the Buyer has proved his paypal is not stolen, its time to finalize the deal. Have the buyer send you full payment including a note saying:

"I have received the intangible goods and they are exactly as described. Thank You."

Including the above statement is VERY important to avoid an item dispute.

If you want you can ask the buyer to include their fagex/sythe name and what they are buying in the note.




How to Deal With An Item Dispute/Claim:

There is nothing more heart stopping, nerve pounding...cant find the words. There is nothing like waking up to see an Item Dispute for any amount of money. Many people will file an item dispute because they think that you cannot prove that you gave them an intangible object. Guess what? If you followed my guide you shouldnt have to worry about a thing.
Paypal has something called 'Buyer Protection Policy'. It protects buyers from scams and such, and allows them to file an Item Dispute or claim if something goes wrong with a transaction. Paypal however, does not protect buyers if the trade was for intangible goods (The Runescape Gold/Items is intangible).
So, if you have an Item Dispute/Claim you need to email paypal at [email protected] and for the subject, add the dispute or claim ID. You can find the ID by clicking 'Resolution Center'. Then Copy and Paste The Case ID. The Case ID is found here:



In the email, let paypal know that the trade was for intangible goods, and the that there is proof that the trade was for intangible goods in the transactions note (If you followed my guide). Tell them that the dispute/claim is fradulent. I advice you make the email long as possible and use as many words as possible.

Paypal should reply within 1-3 days and close the case.





Thats It! I advise you to save:

MSN/AIM Chat Logs
Screenshots of the buyer/seller stating his/her paypal address
Buyers Phone Number/Address.


Credits:
R2Pleasent for comming up with just about everything in this guide. He has helped me so much with Paypal.

Please leave comments/suggestions and thank me, rep me whatever if you want.

 

r2pleasant already made a guide that outlines this process - http://www.sythe.org/showthread.php?t=206480

 

wow, didnt see that, I guess ill take mine down

 

Ahh what a waste of time ;(

 

I decided to put it back up, I think this guide is very very detailed

 

To add, sometimes the entering the number won't give an address, if the home owner chose for the number to be private.

 

nice job.

 

Nice Job, I Never even knew this, this is going to help me out alot

 

guide edited, alot of new information I have learned, thanks to R2Pleasent

 

as stickied, file/claim doesnt do anything, this guide will

 

somebody sticky this